So far so good. Was recommended this local business for carpeting and so far nothing but superb service. Waking into the showroom was greeted quick and assistance offered to shop at our leisure. Lots to choose from from carpeting to flooring. Up to now the service has been excellent, from being given a preliminary estimate and a visit by one of their specialists to measure the area in my home that's needs carpeting. I will update after the project is complete and be sure it's still a highly recommended "small" local business.
December 2018
The only reason I'm giving them 2 stars instead 1 is that I liked our sales person. After picking up my order I called to ask a question about grout. No return call. I called a few days later to see how long it would take to order more mastic as there wasn't enough. No return call. I found it elsewhere. Again a few days later I called to order more mosaic because I was considering changing my design. No return call. My last call was to ask if I could return an UNopened bag of grout. They ordered too much. They said no. Once they have your money the customer service is gone. Spend your money elsewhere
April 2018
I've used Flooring Design Unlimited several times in the last 5-6 years. First was a remodel of my old home, including hardwood on the main floor, tile in the kitchen and entryway and hallway, tile for backsplash and carpet for stairs.n. Last year I had them replace carpet in the three bedrooms and tile the shower. Great work. They also did all the flooring in our new home, hardwood, tile in 4 bathroom, backsplash tile, tile in master shower, carpet in the bedrooms and game room. So a decent amount of work. A few months after moving in, we noticed this gap in the hardwood. They sent someone out, he said he needed glue to fix and would be back in a few days and never... read full review
So far so good. Was recommended this local business for carpeting and so far nothing but superb service. Waking into the showroom was greeted quick and assistance offered to shop at our leisure. Lots to choose from from carpeting to flooring. Up to now the service has been excellent, from being given a preliminary estimate and a visit by one of their specialists to measure the area in my home that's needs carpeting. I will update after the project is complete and be sure it's still a highly recommended "small" local business.
The only reason I'm giving them 2 stars instead 1 is that I liked our sales person. After picking up my order I called to ask a question about grout. No return call. I called a few days later to see how long it would take to order more mastic as there wasn't enough. No return call. I found it elsewhere. Again a few days later I called to order more mosaic because I was considering changing my design. No return call. My last call was to ask if I could return an UNopened bag of grout. They ordered too much. They said no. Once they have your money the customer service is gone. Spend your money elsewhere
I've used Flooring Design Unlimited several times in the last 5-6 years. First was a remodel of my old home, including hardwood on the main floor, tile in the kitchen and entryway and hallway, tile for backsplash and carpet for stairs.n. Last year I had them replace carpet in the three bedrooms and tile the shower. Great work. They also did all the flooring in our new home, hardwood, tile in 4 bathroom, backsplash tile, tile in master shower, carpet in the bedrooms and game room. So a decent amount of work. A few months after moving in, we noticed this gap in the hardwood. They sent someone out, he said he needed glue to fix and would be back in a few days and never... read full review