Best Locksmith Services In Pittsburgh

“I called requesting 3 locks to be replaced at 5pm one evening. Within minutes a had a phone call back and was greeted by a very polite and knowledgeable locksmith. He provided me great options at a great price. Arrived the same evening and provided us excellent services. Changed my locks in 30 mins and the pricing was very reasonable. Hard to find reliable people these days. Very very pleased with his work, knowledge and courtesy. Trustworthy and respectful. 10/10.“

“I needed repairs on 2 doors. Old locks, sticking locks, misaligned plates, deadbolts. I contacted Sherlock’s via a Google message symbol, leaving a message about 5:30p on Tuesday. Later on Weds about 3:30 I had not heard from them. I got a feeling this Google message symbol (via Google) may get not be working. So, I reached out to Sherlock’s. Immediately the young lady on the phone offered me an appt on Thursday 12-2 afternoon. I told her that did not work, I was in no rush tho and Friday world be ok. She then asked if Thursday or Friday 10-12 in morning worked. I told her-Thursday would be great.
She said the tech would call me 30 mins prior to arrival. Thursday morning arrived and the tech contacted me at 10:01 and he was on his way. Arrived about 10:30. So far so good I thought! He arrived and was professional, pleasant, thorough w his evaluation and showed me a thing on our very old door that we had not been seeing. A lil button of sorts that had to be pressed in or out and this would work both deadbolt and the other lock. He said we did not need another/new lock. We discussed options like keyless entry, new lock, strike plates, but he said just a lil oil would get things moving better and there was no additional charge-it was included w the service call. Great! I showed him our next old door….this needed some work as there was a crack in the wood, old plates not a good alignment. Again, we discussed options. He laid everything out clearly for me with what he could, would do w a new knob/lock and I would be paying for the knob/lock system Simple enough. He spent time drilling/expanding the wood around the hole to get things lined up. Fixing, filing old pieces of metal plate—he was very thorough! He made sure all doors, locks, knobs, latches were working before he presented the bill. He did a walk thru to make sure I, too could work these locks. Total was $140. Service call price and new hardware for my 2nd door.
We had wonderful, professional conversation and service from Tom. Who was the owner! I can honestly say this is one of the best services companies I have ever had since living in Pittsburgh! Tom made sure the job was done right and to my needs/specs. He was up front about what he would/could do and the price. He was on time, thorough, and happy. He enjoys his work and the company he has started owns/operates! Everything was excellent from his in office appt setter to his job completion. We discussed the Google icon 4 messaging as I wanted him to know there might be a glitch w Google. So, if anyone uses this icon and you do not hear from Sherlock’s, definitely take the min to call the company direct.
I am very glad I did.
I can also say-I did reach out to another company late Weds via this Google icon and I thought I might need a back up plan. Same thing happened, this other company did not get my message (as now 4 days later/no call from them). So, I believe a glitch lies w this format to reaching businesses. Tom mentioned it is a newer feature from Google. So, plz, realize it is an app issue w Google and call Sherlock’s. I mention it b/c sometimes customers use it and if no call back, they move on to next company thinking 1st option is not a good company. This is definitely not the case w Sherlock’s. Excellent service all the way around. I would use them again if a need arises and I will certainly recommend them to anyone.
I truly believe some companies lack good customer service w/bad phone manners or unpleasant techs or unhappy techs.
Sherlock’s is the best w all those things! It is nice to see a company in 2024 w a young owner who is putting customers 1st, hiring people & training these ppl to have GREAT people skills. It is not a lost art for Tom and staff at Sherlock’s!
Top Notch Company.
Thank you!“

“Susan was very helpful in helping me track down a receipt with efficiency and good customer service.“

“Top-notch. I got a few keys cut and was in and out of there in 5 minutes. Super friendly, funny pictures on the wall to read while you wait, 1 or 2 parking spots available for customers. The lock I needed duplicate keys for is apparently pretty old but they still had what I needed.“

“Did a fantastic job! Prompt and very professional. Explained all of our options and answered our questions thoroughly. And on top of it all, Ethan is also extremely friendly!“

“KeyExpress Locksmiths undeniably outshine other providers, treating customers with respect and value. I wholeheartedly endorse their services and strongly feel that Jeffery, Micah, Tristan, and Ruben all deserve a raise. They are truly the best in Pittsburgh.“

“Used these guys for a car lockout in Bellevue. Chen was there in about 10 minutes and I way on my way in 5. fantastic work and professional. I’d call them again won’t need to. Thanks“

“Great prices guys are so nice and always reliable. Love supporting the small guys instead of big chain stores“

“Great service. Very responsive and accommodating. Joe, the owner is very kind and willing to go above and beyond to get things fixed in a timely manner. They are trustworthy and price is very fair. Would highly recommend.“

“I walked in to have two keys made up and walked back out after only a few minutes, two perfect keys in hand! Highly recommend for exceptional service.“

“Great family business, seems like the largest selection of keys ? friendly service and the dog Riley is all about meeting new people.“

“Dave at Ambrose TV is a super great guy. He fixed my old tv and charged me a very reasonable rate. He is very friendly, knowledgeable and trustworthy. I would highly recommend him for your next tv repair. Don't hesitate to call him. If you leave a message, he will return your call.“

“M&N helped our non-profit with affordable same-day service. Tom (our technician) was friendly, professional, and expeditious. Highly recommended!“

“This place was available on Easter Sunday. I called two other locations and they did not respond. The technician was kind understanding and pleasant and offered additional assistance. I would recommend this service to anyone who needed it. Thank you.“

“I had an emergency lock out in cold weather.Technician David was curious, on time and professional.I would not hesitate to use this service in the future.Especially for the value.Services: Building lockouts“