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Reviews for Hand and Stone Massage and Facial Spa
Add your commentHand and Stone Massage and Facial Spa
456 Home Dr, Pittsburgh
Directions Call Website Suggest an Edit
456 Home Dr, Pittsburgh
Directions Call Website Suggest an Edit
I love going but was disappointed I was charged a no show fee when it was scheduled the night before by accident. If an accidental schedule is booked in the time frame they don't allow you to fix it then to be fair and loyal to your loyal customers you should graciously allow 24 hours to fix an honest mistake. The other issues I tried to cancel a membership once and no one ever called back. I had a change of heart but still for that reason alone a no show charge should be credited back for not replying professionally when I was informed the only way to cancel is a manager calling you back but never received a call.
Friendly staff, always professional. Clean and you surprisingly can’t hear the booty burn camp music jamming from next door unless you are using the restrooms. I’ve had massages from Shelby, Brea and John Paul all highly recommend for firmer pressure.
First time I've EVER had a massage. I see their ads daily. This was the best intro to this world of selfcare everybody talks about. The masseuse John was super! I'm seriously considering their membership. Ive been telling all my co-workers. Hand and Stone provided a fantastic experience! Thank you.