Reviews for Fountain of Youth Aveda Salon Spa
Write a reviewHours
Monday: ClosedTuesday: 9AM - 4PM
Wednesday: 9AM - 8PM
Thursday: 9AM - 8PM
Friday: 9AM - 4PM
Saturday: 9AM - 3PM
Sunday: Closed
Tips
by appointment only wheelchair accessible accepts credit cards street parking
Ratings
Google: 4.3/5 Facebook: 3/5 BBB: No RatingFountain of Youth Aveda Salon Spa
5525 Walnut St Suite B, Pittsburgh
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I hate to be the person to write a negative review, but it’s necessary. My boyfriend gifted me an appointment at this salon thinking it would be a high end service. Very opposite of that. We were ripped off $125 for a mediocre and lazy service. I’ll just make this easy with a list of points.
1. Upon arrival, Cheri - the owner and my service provider - wasn’t even in the salon. She didn’t even know my appointment was at 10am, the doors were locked.
2. The salon was pretty messy, which I can overlook if the service was good. It was not. So I won’t be overlooking that.
3. I received a scalp treatment, which is a pretty simple service… so for the cost...read full review
I hate to be the person to write a negative review, but it's necessary. My boyfriend gifted me an appointment at this salon thinking it would be a high end service. Very opposite of that. We were ripped off $125 for a mediocre and lazy service. I'll just make this easy with a list of points. 1. Upon arrival, Cheri - the owner and my service provider - wasn't even in the salon. She didn't even know my appointment was at 10am, the doors were locked. 2. The salon was pretty messy, which I can overlook if the service was good. It was not. So I won't be overlooking that. 3. I received a scalp treatment, which is a pretty simple service... so for the cost Cheri was asking for you'd think she'd make sure to elevate it. She did not. She somewhat grazed my scalp in sections with a comb and then doused me with scalp solution. Which was dripping down my face at one point. Messy and sloppy work. 4. Her son who is a "junior stylist" and his friend who is "pursuing cosmetology school" were awkwardly lurking in the background of my whole appointment. They weren't rude, just awkward and took away from creating a relaxing environment. Also received a very lazy and awkward hand and arm massage from her son. He used so much lotion and barely did anything. Had to force my way through awkward conversation with this kid while he awkwardly rubbed my hand. Again, nice kid just really weird to charge so much money for some kid in a bright orange hat with a head lamp on and work clothes to kind of sort of rub your hand with 10 pounds of lotion. 5. My shampoo was done by her "junior stylist" son. It was horrible. A stylist in training who's working in a salon on real clients should be trained better. Bad technique and poor rinsing. 6. The blow dry. I requested a round brush blow out. Once via text and once in person. Cheri didn't even grab a hair clip to section my hair which is necessary for a round brush blow out. She applied the product so sloppily and rough dried my hair. At the very end for the last few seconds she kind of touched my hair with a round brush. No technique to it though or effort to make my hair look nice. Just lazy. All of this totaled up to $125. ONE HUNDRED AND TWENTY FIVE Dollars. I am also a licensed professional and have my own studio. I would truly pass away from embarrassment if I offered the service and level of professionalism that was offered by Cheri. I texted and informed Cheri of my disappointment after thinking about it for a day or so. During the service I of course was polite and kind and left a cash tip - since I work for tips myself i am never cheap with that - and she only offered me $25 of a refund. She of coursed used my politeness during the service as a way to get out of offering me proper reimbursement. Definitely would not recommend this place.
Just watched an episode of Judge Judy where the defendant was "Cheri Gall"(owner of Fountain of Youth Spa). She basically took money for services she did not provide. The plaintiff won her case - and received the return of her $1100. Judge Judy called Cheri Gall - a "hustler"...and ruled that she must return ALL of the plaintiffs money. You should google this episode - it's quite shocking. I have never used this spa - and after watching that Judge Judy episode - I would not!