I have been a loyal Ulta customer for yrs but this last experience left a bad taste in my mouth. I was in there looking for two products I hadn't tried before,I was wandering around like a chicken with my head cut off, yet noone ever once asked if I needed help. I tried to ask a couple employees,but of course they said they were busy, and I guess because I had been up and down each aisle a couple times the security guard started following me. I felt absolutely horrible. Finally a young lady did let me get her attention and she helped me ,didn't catch her name though. And even as I was going through to the register the security guard was just checking me out.... read full review
August 2024
Akira provided outstanding customer service to the deaf customers that come into the Ulta store. I have observed how attentive she is to all customers but mostly to the deaf customers. It is a joy to watch her interact with all customers!
August 2024
The staff at this particular store is dynamic. Whenever l come to purchase items for my skin care regimen, I am inundated with cheery dispositions and sales associates who are knowledgeable about product
I have been a loyal Ulta customer for yrs but this last experience left a bad taste in my mouth. I was in there looking for two products I hadn't tried before,I was wandering around like a chicken with my head cut off, yet noone ever once asked if I needed help. I tried to ask a couple employees,but of course they said they were busy, and I guess because I had been up and down each aisle a couple times the security guard started following me. I felt absolutely horrible. Finally a young lady did let me get her attention and she helped me ,didn't catch her name though. And even as I was going through to the register the security guard was just checking me out.... read full review
Akira provided outstanding customer service to the deaf customers that come into the Ulta store. I have observed how attentive she is to all customers but mostly to the deaf customers. It is a joy to watch her interact with all customers!
The staff at this particular store is dynamic. Whenever l come to purchase items for my skin care regimen, I am inundated with cheery dispositions and sales associates who are knowledgeable about product