Everytime they come out I see mice within two months. They just throw poison around in the basement and that’s it.A proper response would have been. We are sorry you had a bad experience with us. How can we make it better. This is very unprofessional.Service: Rodent extermination
May 2022
We bought a "fixer upper" home, and a mouse infestation was one of many things we needed professional help with right away. I gave Susan a call because her marketing/web presence is very warm and welcoming, and I wanted to support a family/woman-owned business. I am SO glad I did. She is friendly, non-judgmental, and knowledgable. As I was explaining the situation, she pulled up my address online and talked me through the likely scenarios given its location, size, and age. She sent Tom out to deal with the problem within a few days (it was a non-emergency). He identified likely entry points and how to seal them, adjusted his baiting approach because we have... read full review
September 2021
Excellent service and communication!!! Quick response!!! Very honest, friendly and affordable prices from this family owned business!! I called for a termite inspection and they came right out the next day. Only charged us $85 which was much less than some of the other quotes I had received for $150 - $195. Got my report, receipt and certificate immediately after inspection was done. Would highly recommend!!!
Everytime they come out I see mice within two months. They just throw poison around in the basement and that’s it.A proper response would have been. We are sorry you had a bad experience with us. How can we make it better. This is very unprofessional.Service: Rodent extermination
We bought a "fixer upper" home, and a mouse infestation was one of many things we needed professional help with right away. I gave Susan a call because her marketing/web presence is very warm and welcoming, and I wanted to support a family/woman-owned business. I am SO glad I did. She is friendly, non-judgmental, and knowledgable. As I was explaining the situation, she pulled up my address online and talked me through the likely scenarios given its location, size, and age. She sent Tom out to deal with the problem within a few days (it was a non-emergency). He identified likely entry points and how to seal them, adjusted his baiting approach because we have... read full review
Excellent service and communication!!! Quick response!!! Very honest, friendly and affordable prices from this family owned business!! I called for a termite inspection and they came right out the next day. Only charged us $85 which was much less than some of the other quotes I had received for $150 - $195. Got my report, receipt and certificate immediately after inspection was done. Would highly recommend!!!