“Love the service i was in and outCare was amazing thay wanted to make sure I was ok thank them from me all staff“
“I have three children, a 3 year old and 1 year old twins. We've been seeing Dr. Poblete since their births. I'll go into greater depth below, but briefly, she has been an incredibly trusted advisor to my whole family and as much support as she's offered to our babies, she's offered to me and my husband navigating becoming new parents during/after a global pandemic. That's a big deal, and she's doing this for a lot of families.
We became parents during Covid and didn't know what to expect. Dr. Poblete helped us navigate our decisions with daycare/family members who had different Covid procedures than we did.
One of our children struggled to nurse effectively, she caught this early and helped me save my breastfeeding journey. She celebrated our child's subsequent milestones with as much enthusiasm as we did.
One of our children had a severe bacterial infection two weeks after birth, she navigated a conversation with scared parents and sent us to CHOP, they said it was good we got our baby there when we did.
We've unfortunately had a bunch of other weird health circumstances that she's helped to navigate us through. It's been incredibly helpful to have someone in our corner and who is familiar with our children's history since birth and who we trust.
She once called me from outside of the country when my baby had a 106 fever and talked me through steps to take before rushing to urgent care or CHOP. I was really scared and she was so calm. My baby was fine, we just needed to know how to proceed.
I feel pretty grateful to have her in our lives and she's been an integral part of our entry into parenting.
I did note that a few reviewers critique the front desk for not smiling. If you've made it this far through this review I would ask you, --It's 2024, are we not finished telling women they need to smile?“
“I took my son here for the first time today. We have always seen army doctors and have never had a good experience. This was the best experience I have ever had. The front staff was really welcoming nice and the nurse/medical assistant that brought me back was extremely nice and caring. We saw Dr. Hayes and she was amazing. I would recommended her to anyone. She asked all the questions and listened to my concerns and took her time during the visit. I was so happy leaving there knowing my son has a great doctor and staff team.“