“I got lucky and got in to see a doctor fairly quickly. The visit was actually too quick. Although the staff were polite. It felt like I was being rushed. my concern and the reason I am writing this is that they took a swab and had it sent out, told me to "go online to see results". My problem is that not everyone is capable of doing that. Example there were other patients in there that were Amish/Mennonite whom doesn't use these technologies. And then there are the elderly who do not. I never got a phone call with my diagnosis however the next day I got a email to say I had a bill. Getting the bill before my diagnosis was a little annoying to me. I am tech savvy and was able to see my result however, it said it wasn't read by the doctor yet and not too take it for being the actual result. Not just this place, but all places medical facilities, are becoming less attached to their work. With peoples lives in their hands it's not a comfortable feeling. This issue I am bringing up can be easily fixed with increasing their communications directly to the patient in a timely manner. I hope it gets better for all of us.“
“I got lucky and got in to see a doctor fairly quickly. The visit was actually too quick. Although the staff were polite. It felt like I was being rushed. my concern and the reason I am writing this is that they took a swab and had it sent out, told me to "go online to see results". My problem is that not everyone is capable of doing that. Example there were other patients in there that were Amish/Mennonite whom doesn't use these technologies. And then there are the elderly who do not. I never got a phone call with my diagnosis however the next day I got a email to say I had a bill. Getting the bill before my diagnosis was a little annoying to me. I am tech savvy and was able to see my result however, it said it wasn't read by the doctor yet and not too take it for being the actual result. Not just this place, but all places medical facilities, are becoming less attached to their work. With peoples lives in their hands it's not a comfortable feeling. This issue I am bringing up can be easily fixed with increasing their communications directly to the patient in a timely manner. I hope it gets better for all of us.“