Bannan Landscaping Services

Oct 2020

Well...where to start. "Kevin the Ghoster." Everything was great for the past three years. Expectations are basic grass cutting, snow removal. Grass cutting was adequate (not professional yet did the job, and yes per other review not as reliable as desired but was ok w/it.) We had no snow. Kevin makes a good first impression, comes across as an earnest and nice guy. On the flip side he is passive aggressive, carries a chip on his shoulder and keeps it well hidden. He has a history of ghosting customers (not just us.) He never mentioned problems. He has been paid on time every time. We treated him w/nothing but respect - and so to get a text message saying he will be by in a few days and then months pass - NOT PROFESSIONAL. To be a customer for 3 years and to not even extend a courtesy of letting us know, not cool. We were patient, tried - all ignored. He is a master at social engineering so you will see Venmo only shows the positives for example. Overall, pick another landscaper as you do not want to build a relationship to then get ghosted and leave you hanging.

May 2020

The neighbors on either side of my house have been using Kevin for lawn care since before we moved in. This year we decided to hop on the pay-for-mow train. For $30 Kevin and his team will mow, weed whack, and edge like true professionals. When they show up, they do a very good job. Look at my photos! Their edging is excellent and they clean up after themselves. It's also convenient that he accepts Venmo payments. Our block is on his schedule for every other Friday, but since we've retained him Kevin has missed as many days as he's showed up for. He doesn't email/call/text to say that he isn't coming and when he misses a day because of inclement weather, you just have to wait another two weeks. Kevin's a nice guy and his work is great, but if you need someone who will be absolutely reliable and communicative, this might not be your guy.