“We were really excited to get our dogs in for a grooming after reading all the other reviews, so we called immediately and got a voicemail. We left a message but never received a call back. Now, we have to find a different place to go. I am really disappointed. I guess she is quite popular and just doesn’t have the time to call us back. I’m giving a 5 star only because I’m sure she has a good reason.“
“They clearly love and understand dogs at Houndstown. They were patient and informative regarding my dog and how their doggie daycare works. Great first impression!“
“Stacy and everyone here does an awesome job. Very professional, prompt and treats the pets with care even if they do not want to be there. :)“
“Megan is great. She does an amazing job with my dog Anakin. He is a little timid so when I first met megan I knew she was going to be great with him. I always say "time to go see Megan" and Anakin wags his tail and gets totally excited to go see her.“
“My dog has been going there for years ,they are very friendly, and when I forget to make an appointment, they always find me a spot to squeeze him in .“
“Excellent job on our 65 lb poodle mut. He looks great. Also, great job on our 15 pound mini goldendoodle who is afraid of everything. Higher recommend“
“It was my pups first time getting a grooming, they did an amazing job!! I was surprised at their completely reasonable pricing too. I love the photoshoot they do at the end!! Definitely will be bringing him back! ☺️“
“Was looking to have my two border collies groomed. One was never at a groomer before and the other one only went to once about 6 years ago as I normally can manage myself. Valerie did a great job! They smell great and look great, we will definitely be returning.“
“Dr. Myers and her staff are very nice and great with our pets. You can tell they all love what they do.“
“This place is exceptional as far as dog grooming goes. Very clean and well run, like a well-oiled machine. I would definitely recommend!“
“I usually take my kitties to the Tilghman Street location but had to book at the Hamilton Street location this time. I was very pleased with how calm and reassuring the staff were with my boys. My one cat is very anxious and I was worried taking him to see someone different. I was put at ease very quickly as the staff were just as fantastic as at the other location. I can’t say enough good things about them.“
“Julia and staff are fantastic. We have taken our dogs there for years. Won't go anywhere else.“