Reviews for UPMC Outpatient Services

Aug 2023

I absolutely HATE needles. It doesn't help that phlebotomists usually have a tough time finding a suitable vein on me, or hitting a vein the first time. I always work myself up prior to having blood work done, because its awful.I came in to have labs done this morning. Tiffany F was my phlebotomist. She checked both arms, and found a vein fairly quickly. I do not know what kind of magic she possesses, but not only did she get my vein on the first try, I barely felt it!Don't know what you guys are paying her, but she deserves more.
Aug 2021

came in early on a saturday morning and ALL of the staff were so friendly!! It seemed like everyone in the waiting room waited for less than 5 minutes before being called back! They are great here!
May 2020

In the laboratory, Kathryn was excellent! She was sensitive to the fact that I was having a hard time finding another UPMC lab before I gave up and came to the Fredricksen Center.Also, I mentioned that my veins are difficult. She immediately choose the proper veni-puncture tool for this circumstance.Kathryn is a great asset to Pinnacle UPMC.Thank you Kathryn!