Sean came out to repair my dryer on 7/29/24. Sean was very prompt, courteous and an overall nice person. My dryer was repaired quickly. I appreciate the exceptional service and I highly rate Hauck appliance Repair.
July 2024
Fixed my issue in 20 minutes. They came on time, and the tech was very nice. Cleaned up before he left. Overall, nice people and my problem got resolved. I feel the price was fair.
July 2024
Update - Sean called me to resolve this and I am happy with the resolution. They provided a refund, which they truly did not need to, but it is appreciated. Based on our conversation and the quick and positive customer service provided, I would try using this company again.
Original - Not a good experience. Maybe I just got them on a bad day, but technician seemed very apathetic, kind of rude, complained to me that he can’t make a living doing this job. I sympathize, times are hard for us all, but it made me feel uncomfortable like I was a burden for hiring them for just a service call.
Sean came out to repair my dryer on 7/29/24. Sean was very prompt, courteous and an overall nice person. My dryer was repaired quickly. I appreciate the exceptional service and I highly rate Hauck appliance Repair.
Fixed my issue in 20 minutes. They came on time, and the tech was very nice. Cleaned up before he left. Overall, nice people and my problem got resolved. I feel the price was fair.
Update - Sean called me to resolve this and I am happy with the resolution. They provided a refund, which they truly did not need to, but it is appreciated. Based on our conversation and the quick and positive customer service provided, I would try using this company again.
Original - Not a good experience. Maybe I just got them on a bad day, but technician seemed very apathetic, kind of rude, complained to me that he can’t make a living doing this job. I sympathize, times are hard for us all, but it made me feel uncomfortable like I was a burden for hiring them for just a service call.