Matamoras Dental: Mashihuddin Syed DDS

Jan 2024

I had 3 root canals and 2 of them the roots were not completed. It caused a major infection and I had to have an Apicoectomy on the 2 teeth. I went in and saw Dr Roy with an abcess over the one tooth when it started he took an xray and said he didn’t see anything! Meanwhile my face was swollen and the male tech could see the abcess. I was on antibiotics for 4 months getting it better. Thanks to Milford Oral Surgery it is better now!

Nov 2019

Hard to know where to start. My adult son started going there because it was convenient. He needed major work done and had been putting money aside for over a year. During his first couple appointments he gave them $4,000.00 to start. He had 2 root canals and the assistant made his temporary bridge....not the dentist but the assistant. She took the impressions over his appliance (the appliance was similar to invisalign) which was was ridiculous to start with. Because of that the temporary teeth did not even reach the gum line. The dentist checked it and let him leave. What a mess. This was a 3 tooth bridge and each tooth had swirls in it like a peppermint candy in different colors none of which matched the color of his natural teeth and a large gap between the teeth and the gum line. The bridge is right in the front so it really was noticeable. I went back to the office with him and demanded it be done over. This time the dentist did the work which was not much better and still not done properly. While the Dentist was attempting to redo the temporary he preceded to back the bus over his assistant stating that she did it wrong. But let's not forget that the dentist checked it before he left and thought it was fine. Then he fired his assistant who had no business doing that type of work in the first place and I am sure was told to do it by him lol. Nice guy! The list of work needed to be done included implants which the dentist was on board for. After this disaster my son canceled the permanite bridge before it was ordered and went to a new dentist. Thank God he did. The root canals that this dentist had just done need to be watched because it appears there may be some infection way at the end of the root and the two posts that he put in are too short. So they need to be done over. Also, he is not a candidate for implants because it is too close to his sinuses. OMG you go to a Dentist thinking he will do right by you and then get this shotty work which if he continued could have caused so many problems. To the best of my knowledge there are only two Dentist who work there.I had a filling fall out and could not get in to my dentist as fast as I needed. I figured it is a filling no big deal and had an appointment with the other Dentist WRONG! I sat in the chair they took an Xray. The Dentist came in said it needed a root canal and he could do it right then and there. Then the girl from the front desk came in and on a yellow sticky note which had $1,400 written on it.(it was a little more then that but I can not remember the exact amount so close enough). They wanted the money right then and there. Just very shady to say the least. I decided to go to my Entidontist who was about 1 hour away. Thank God I went. He examined me and said who said you need a root canal? I told him and he said you do NOT need a root canal you need a filling. So what the hell! This practice, in my opinion should be closed.They just care about the money and not the health and welfare of the patients nor the quality of their work. We are now in the process of contacting our lawyer and the Dental Board so maybe this may prevent them from doing this to someone else.We are also looking for the $4,000.00 to be refunded. What a shame.

Dec 2018

I had previously been very happy with this office up until today. That is probably because I always showed up there with either cash or my checkbook! My husband went in today for an emergency appointment because he was having severe tooth pain radiating up to his eye socket. They took an x-ray and told him he needed a root canal done and that it would cost $600 (we don't have dental insurance, just a discount plan). When he told them he didn't have it on him and asked if he could be billed, the dentist stopped working, walked out of the room and the assistant proceeded to take off the bib. He looked at her in shock and asked "are you really going to just leave me in this pain because I don't have $600 in my pocket?" She said that the procedure has to be paid in full before it can be done. He then asked about having the tooth pulled. She left, then came back in and said he had to pay $185 first before they would pull the tooth. Now that I am thinking about it, yes, I remember that they would do the same with me...stop mid-work, come in and tell me how much the procedure would cost and I would have to pay them (while still sitting in the chair!!) before they would continue! So, if it weren't for Zelle and me being able to send my husband the money, they would have let him leave there in excruciating pain. Are they that desperate for money that $185 or even the $600 would kill them? Definitely time to find another dentist!!