Let me say that the dental work and care is great, however the billing department is horrible. I was told before multiple appointments that my insurance would cover most (if not all) of the appointments and work. I had a bunch of work done and every time I left I would check to see if I owed anything, every time they said no you are good to go. Come to find a few months later after leaving one of my appointments the lady tells me "you owe 2,000 on your account". For whatever reason they decided that months later that my insurance did not cover whatever. And before my insurance is claimed to be bad, I had a full root canal at a different office and... read full review
January 2024
Let me say that the dental work and care is great, however the billing department is horrible. I was told before multiple appointments that my insurance would cover most (if not all) of the appointments and work. I had a bunch of work done and every time I left I would check to see if I owed anything, every time they said no you are good to go. Come to find a few months later after leaving one of my appointments the lady tells me "you owe 2,000 on your account". For whatever reason they decided that months later that my insurance did not cover whatever. And before my insurance is claimed to be bad, I had a full root canal at a different office and it was fully... read full review
June 2023
Annette Merlino is a shyster. She botches every thing she does. She also charges patients for work that is 100% covered by insurance.
Let me say that the dental work and care is great, however the billing department is horrible. I was told before multiple appointments that my insurance would cover most (if not all) of the appointments and work. I had a bunch of work done and every time I left I would check to see if I owed anything, every time they said no you are good to go. Come to find a few months later after leaving one of my appointments the lady tells me "you owe 2,000 on your account". For whatever reason they decided that months later that my insurance did not cover whatever. And before my insurance is claimed to be bad, I had a full root canal at a different office and... read full review
Let me say that the dental work and care is great, however the billing department is horrible. I was told before multiple appointments that my insurance would cover most (if not all) of the appointments and work. I had a bunch of work done and every time I left I would check to see if I owed anything, every time they said no you are good to go. Come to find a few months later after leaving one of my appointments the lady tells me "you owe 2,000 on your account". For whatever reason they decided that months later that my insurance did not cover whatever. And before my insurance is claimed to be bad, I had a full root canal at a different office and it was fully... read full review
Annette Merlino is a shyster. She botches every thing she does. She also charges patients for work that is 100% covered by insurance.