We called ECI for an emergency call, as a new customer. Within an hour their tech, Austin came out. He fixed our air conditioning problem, quickly and efficiently as well as being very polite. He also informed me of their maintenance contracts they offer which we signed up for. Highly recommend them!!!
September 2024
A bad Friday the 13th experience when I learned I need a new furnace and AC system. However the tech (Jason) and sales person (Matt) that arrived made things a bit easier. Special kudos to Jason. He is a young man with a lot of energy and willing to go the extra mile. He absolutely loves his job and the people he works with. Jason explained things in scientific detail, most of which were over my head but I enjoyed listening to his enthusiasm. I felt very comfortable going with ECI for my new system thanks to the way everything was explained and their offer to follow up in case of questions. Jason should be considered a very valuable employee, no matter where he goes and... read full review
September 2024
Working with ECI has been a pleasure. This is particularly important to us since we’ve had some bad experiences with contractors since we bought our house. Everyone we’ve encountered from ECI - Austin, Jeremy, Matt, Shane, James, Nick, Jim, Alex, etc. - have been honest, competent, professional, and pleasant. We will certainly be calling them again.
We called ECI for an emergency call, as a new customer. Within an hour their tech, Austin came out. He fixed our air conditioning problem, quickly and efficiently as well as being very polite. He also informed me of their maintenance contracts they offer which we signed up for. Highly recommend them!!!
A bad Friday the 13th experience when I learned I need a new furnace and AC system. However the tech (Jason) and sales person (Matt) that arrived made things a bit easier. Special kudos to Jason. He is a young man with a lot of energy and willing to go the extra mile. He absolutely loves his job and the people he works with. Jason explained things in scientific detail, most of which were over my head but I enjoyed listening to his enthusiasm. I felt very comfortable going with ECI for my new system thanks to the way everything was explained and their offer to follow up in case of questions. Jason should be considered a very valuable employee, no matter where he goes and... read full review
Working with ECI has been a pleasure. This is particularly important to us since we’ve had some bad experiences with contractors since we bought our house. Everyone we’ve encountered from ECI - Austin, Jeremy, Matt, Shane, James, Nick, Jim, Alex, etc. - have been honest, competent, professional, and pleasant. We will certainly be calling them again.