My wife and I have been a customer of Rhoads Energy for many years for oil, for equipment maintenance and service, and for the last few years - propane too. They have always been fair and professional to us.
However, I would like to recognize a particular employee at Rhoads energy, Ingrid J. She is in their billing department and over the years, I have dealt with her many times. Whenever I have any questions, issues, or need her to explain to me something on the invoice, she has repeatedly gone far above and beyond what you would expect a person to do, always being cheerful, patient, understanding, and most importantly, she will work the issue until it is resolved.... read full review
August 2024
Very 'cool' crew. Knowledgeable, can put the technical in laymen's terms, and trustworthy. Very important qualities when making as big of a purchase as we did (heater and AC unit replacements). Highly recommend Rhoads. Worked particularly with Eric (Sales), Jarett, Roger, & JD (Installers).
July 2024
Very knowledgeable staff. We had bad unit. Sales came quick w quote upon approval replaced almost immediately. Crew worked on Saturday on holiday weekend. Very friendly wiirked quick
My wife and I have been a customer of Rhoads Energy for many years for oil, for equipment maintenance and service, and for the last few years - propane too. They have always been fair and professional to us. However, I would like to recognize a particular employee at Rhoads energy, Ingrid J. She is in their billing department and over the years, I have dealt with her many times. Whenever I have any questions, issues, or need her to explain to me something on the invoice, she has repeatedly gone far above and beyond what you would expect a person to do, always being cheerful, patient, understanding, and most importantly, she will work the issue until it is resolved.... read full review
Very 'cool' crew. Knowledgeable, can put the technical in laymen's terms, and trustworthy. Very important qualities when making as big of a purchase as we did (heater and AC unit replacements). Highly recommend Rhoads. Worked particularly with Eric (Sales), Jarett, Roger, & JD (Installers).
Very knowledgeable staff. We had bad unit. Sales came quick w quote upon approval replaced almost immediately. Crew worked on Saturday on holiday weekend. Very friendly wiirked quick