Reviews for Neffsville Veterinary Clinic: Sloyer Andrew C DVM
Write a reviewHours
Monday: 7:30AM - 8PM
Tuesday: 7:30AM - 8PM
Wednesday: 7:30AM - 8PM
Thursday: 7:30AM - 8PM
Friday: 7:30AM - 8PM
Saturday: 7:30AM - 12PM
Sunday: Closed
Ratings
Google: 5/5Neffsville Veterinary Clinic: Sloyer Andrew C DVM
2555 Lititz Pike, Lancaster
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So grateful, still(!), for the Neffsville staff and the kind, gentle way they care for my pets. This morning when I called at 8:00, they had an appointment at 10:10 to see my sick dog. The staff was so nice to me and my boy. No guilt, just good care. Knowing he had an annual check-up next week, they tried to fit that in as well. And they offered me tips on how to save money for his medicine. Dr Rosenbaum was wonderful with him as was the vet tech (I'm sorry, I forgot her name), and the front office staff. Thanks everyone!
I absolutely am in love with this vet and Dr. Riehl is the best! I take 2 dogs and 3 cats to see her, and she is always so sweet and loving to them. I have a dog who is terrified of the vet and she is always willing to take her white coat off and get down on the floor with him to make him feel comfortable before even trying to start the exam! I am greatly appreciative of her time, her generosity, and the care she has for the animals and their owners. Aside from her amazing animal skills, Dr. Riehl is great with people too. She takes her time during every visit and makes sure all of my questions and concerns are addressed while giving lots of great information and taking the time to ensure I understand. The first time I met Dr. Riehl we connected instantly and knew she was the vet for my animals. She provided me solutions for my animals that no other vet would do and it makes me feel welcomed and valued here. I also want to give props to all the other employees here. Everyone at Neffsville contributes to the positive experience I have every time I come in and you can tell they love their jobs, and the people and animals that walk through their door. I am never disappointed!
Top-rate service, every time, and my pup - a picky young Shiba Inu - is always so excited to come and see both his two-legged and four-legged friends at Neffsville. We started going for their puppy socializing program when he was just five or six months old. He was introduced to new people, sounds, smells, and other typical vet stuff in addition to getting good play time with other pups his age and size. It was invaluable exposure for a breed that's known for both their general aloofness and aversion to being touched/groomed. Our pup is over a year old now and has outgrown the puppy program, but we continue to take him for daycare once a week and he still loves it. Nick and the resort team are fantastic to work with - easy scheduling, good communication, reasonable rates, and they are always just as happy to see my boy as he is to see them on his daycare days. It's convenient to get his shots/boosters scheduled while he's there for the days as well as the occasional nail trimming. We haven't taken advantage of the groomers yet, or the trainers, but those are two more convenient services they offer. We have boarded him for a couple overnights and one longer weekend and he has been comfortable and comes home happy and tired every time. Since the pandemic started, they have offered curbside service as an option, and they use the PetDesk app, which makes tracking Billings and loyalty points a snap (the more services you pay for, the more perks you earn - like a free nail clipping or free night boarding, etc.). But for those less tech savvy, or just not interested in downloading another app, they're also excellent at picking up the phone when you call and quickly and professionally taking care of whatever you need with email or printed bills for your records. My pup and I really cannot recommend the Neffsville team enough. And I know they have a great vet staff who specialize in the common domestic pets as well as some surprising ones like tarantulas, snakes, and rodents. Follow them on social and you'll see what a wonderful staff they have and all the great services they offer. You won't be disappointed!