About Essis & Sons Carpet One Floor & Home
Essis & Sons Carpet One Floor & Home is a trusted flooring provider in the Lancaster area, recognized for their exceptional service and high-quality products. Whether customers are decorating a new home or refreshing an existing one, the team at Essis & Sons has consistently delivered flawless carpet, vinyl plank, and wool stair runner installations. Customers frequently praise the friendly and helpful staff, including Tina, who guides them through the entire process. Tina has been noted for her excellent customer service, ensuring timely communication, especially when handling special orders. The company’s commitment to communication and attention to detail guarantees a smooth and satisfactory experience for all. The showroom is incredibly large, offering an extensive selection for flooring needs beyond just carpet. Customers have expressed their satisfaction with the help they received in choosing the right carpet, noting the ability to explore several samples and paddings. Many appreciate being encouraged to stand on the samples to understand how the installed carpet will feel. Essis & Sons is dedicated to backing up their products, as seen when they resolved a customer's issue with a manufacturing defect by providing a new installation at no cost. For over two decades, Essis & Sons has been the go-to choice for Lancaster residents for their flooring needs, with many customers stating they have no desire to look elsewhere in the future.
Customer service was great! John and Theodore were very helpful with choosing an area that would work in our home. Prices were reasonable for high quality rugs.
Definitely recommend this place when shopping for floor coverings
We were shopping for new area rugs and we are glad we found Essis's. Friendly staff and plenty of choices. Don't bother going anywhere else, Essis's is the best! They go above and beyond to make you happy.
I searched for wool carpet at another store, prior to going to Essis & Sons. The choices were so limited and the cost was outrageous. I went to Essis & Sons and found so much to choose from in a range of prices. After making my choice, a store employee came to my home to be sure the carpet color matched what I needed.
From start to finish, my experience with Essis & Sons was very positive. Their team of installers were quite thorough and respectful. I've never seen installers who work non-stop without taking breaks. They were so careful moving and returning my furniture to their places. They cleaned up so well and even cut remnants for me.
Prior to my carpet...read full review