Dr. James F. Ripley, Oral Surgeon- Lancaster Dental Arts

Feb 2023

Run the opposite direction. The dentist is extremely nice and very professional. The worse call center EVER management and front desk are very rude and unprofessional. I have been trying to get a refund for overpayment since January 2023 and can not even get a return call.

Feb 2023

So my son had his oral surgery and needed to have it in two appointments due to potential setbacks. During the first surgery, he was sent home without pain meds, we called after the second day as he had substantial swelling and pain - I could not reach anyone. He suffered through - it was rough. His second surgery, they provided pain meds and steroids to help with swelling - which went very well and healed quickly. Fast forward to my daughter with all 4 wisdom teeth impacted and in pain. Consult and surgery date set without an issue - until roughly a week before surgery - oh "we no longer participate with your insurance" - so now we are back to square one with trying to find a surgeon to help her and guess what - NO ONE TAKES NEW PATIENTS! not impressed... if they were going to discontinue her insurance why not be forthcoming?

Nov 2021

How is this place even open? Terrible service.Won't even call me back to schedule an appointment. Called multiple times just for them to say they would call me back. Don't go here.