About Aspen Home Improvements
Aspen Home Improvements - Aspen Windows is a family-owned and locally operated company based in Lancaster, PA, providing home improvement services since 1990. They specialize in the installation of replacement windows, doors, siding, and roofing for both residential and some commercial projects across Pennsylvania, Maryland, Delaware, and West Virginia. Customers have praised the professionalism and quality of work from the team, noting their ability to handle issues effectively. Many reviews highlight the excellent service and attention to detail, particularly in window and siding replacements. Although there were some minor issues, like materials left in the yard, the overall feedback is positive, with strong recommendations for their services. Customers also appreciate the honesty and craftsmanship of the staff, especially the owner and Ken, who are experienced and straightforward. The team is known for being punctual, polite, and knowledgeable, making the entire process smooth and trustworthy. While some have experienced delays or lack of follow-up in customer service, the quality of work and professionalism remain highly valued. Overall, Aspen Windows continues to be a reliable choice for home improvements, with many customers feeling confident in recommending their services.
Aspen home improvements replaced my old windows that were not well insulated, some of them I couldn’t even open more than an inch. The new windows are wonderful!! I can tell a huge difference in the temperature in my bedroom. There is no longer a draft of cold air. The sliding glass doors glide easily. The entire installation crew were professional efficient and polite. The office was knowledgeable and responsive. The salesperson was extremely knowledgeable, had samples and explained the windows and the process in detail. I am very happy that I got my windows replaced bt Aspen
Exceptional experience from start to finish. From sales to measurement to installation and follow up, all employees I met were fantastic representatives for this company. The most excellent installation in my experience of over 30 years as a homeowner. I will definitely call Aspen in the future because I appreciate the quality and their expertise.
The process was truly great with Aspen. Our salesperson was very helpful and truly incentivized us the go with Aspen, knowing we wanted the project complete before the end of year and hitting our budget. Eric, our window installer did a phenomenal job. He was diligent, polite and tidy. The workmanship was excellent and final window products look amazing and function beautifully. Thank you.