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Reviews for SERVPRO of Carbon County, Pocono Pines
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SERVPRO of Carbon County, Pocono Pines
404 Center St, Jim Thorpe
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404 Center St, Jim Thorpe
Directions Call Website Suggest an Edit
Sevice was quick and got the job completed. The only thing I would have to be a little down about, is the estimate was for 3 hours to get the area cleaned up but they were done in 1 hour. I would have thought the cost would have came down.
As the landlord for the 2 projects I had completed by Servpro. The two projects were mold remediation and bathroom repair including new vanity, toilet installation and painting. Despite agreeing to start dates the Servpro subcontractors attempted to delay the project three times (3) until I reached out to the main point of contact to express my frustration and we got the project back on track. The subcontractors are questionable at best while the main point of contact at Servpro was reliable and responsive. Upon completion the Servpro manager reached out to gauge my satisfaction and apologized for the frustrations I experienced and provided sufficient recourse. The projects... read full review
The team at Servepro was very knowledgeable and professional. Brandon and Dan went beyond the job expectations and explained the process in ways that were understandable to the layman. Brandon was was a man of his word and very accommodating.