In A Flash Plumbing and Heating

Dec 2022

The woman who owns this company, Robbin Nocella, is an actual psychotic monster. They got my job almost two months ago. They ran into an issue with concrete under my sidewalk. I called every other day to get an update. She never called me back and when she did she just said it wasn't her problem. They finally figured out they could do it with a different machine and it would cost more. She refused to send me any type of documentation on what the new charges would be. They were scheduled to come tomorrow and she called to tell me I needed to somehow move all of the cars on my south Philly street. She told me I needed to move my car in front of my house. There is no parking...read full review

Dec 2022

The woman, Robbin Nocella, who owns this company is an actual psychotic monster. They got my job almost two months ago. They ran into an issue with concrete under my sidewalk. I called every other day to get an update. She never called me back and when she did she just said it wasn't her problem. They finally figured out they could do it with a different machine and it would cost more. She refused to send me any type of documentation on what the new charges would be. They were scheduled to come tomorrow and she called to tell me I needed to somehow move all of the cars on my south Philly street. She told me I needed to move my car in front of my house. There is no parking on my side of the street. Her guys put the signs on the side of the street where there isn't even parking so obviously everyone stayed in their parking spots. She kept trying to cancel and I was begging her not to because this has been months now. She told me she was going to send the change order for me to sign because I was "giving her a headache" I said that would be great I'm happy to sign and see what the cost will be. She called me back when I asked again via text and told me I was lying that she had just told me she would send it over. She berated me and told me I was rude and she said I was uppity. I was completely calm the entire time, I just needed an answer. I truly think this woman has a severe mental health disorder. I would never recommend anyone to do business with them.

Jul 2022

I've used In A Flash about 5 times for plumbing service at several rental homes that I have in the Philadelphia area. I keep coming back for their reasonable prices and consistent quality. Haven't let me down yet!