What a great company! We had a compromised main sewer line that required a full replacement. It is never a good thing when someone has to jackhammer inside your home...but... From start to finish the folks at DrainXpress were great people to work with and even helped us out setting up our homeowners insurance claim. If you are in a jam do not hesitate to give them a call!
September 2019
Donat came by our house once and told us he could do the drain jet to clear out our outdoor drain system and look with a camera to detect issues. When we were ready to do the work, we talked again, he seemed like a decent person. and he said he'd stop by to look at it again. That was 3 weeks ago. Meanwhile there have been a few heavy rains and serious wall damage in our basement so we really needed the pipes cleared outside. We never heard back from him IF he indeed did stop by to look at the situation. I then called them for 3 weeks, every few days to let them know we wanted to work with them and please call us. Since weeks were going by, I mentioned EACH time... read full review
September 2019
My drain kept clogging and backing up in the bathroom. Donat and his crew came out a couple of times to clear it out. He advised it may need to be replaced. I got a few quotes, and went with Donat. He has been in the industry for a long time, his experience and expertise is second to none. They are honest and open upfront. Once he dug up the floor, they found that the job was a lot bigger. This was actually relief because they found that the pipe from washing machine to main drain was completely broken! Every time I ran a load of laundry, or ran a bath, the water poured behind my basement wall. Donat found this because he was concerned about the water in the basement.... read full review
What a great company! We had a compromised main sewer line that required a full replacement. It is never a good thing when someone has to jackhammer inside your home...but... From start to finish the folks at DrainXpress were great people to work with and even helped us out setting up our homeowners insurance claim. If you are in a jam do not hesitate to give them a call!
Donat came by our house once and told us he could do the drain jet to clear out our outdoor drain system and look with a camera to detect issues. When we were ready to do the work, we talked again, he seemed like a decent person. and he said he'd stop by to look at it again. That was 3 weeks ago. Meanwhile there have been a few heavy rains and serious wall damage in our basement so we really needed the pipes cleared outside. We never heard back from him IF he indeed did stop by to look at the situation. I then called them for 3 weeks, every few days to let them know we wanted to work with them and please call us. Since weeks were going by, I mentioned EACH time... read full review
My drain kept clogging and backing up in the bathroom. Donat and his crew came out a couple of times to clear it out. He advised it may need to be replaced. I got a few quotes, and went with Donat. He has been in the industry for a long time, his experience and expertise is second to none. They are honest and open upfront. Once he dug up the floor, they found that the job was a lot bigger. This was actually relief because they found that the pipe from washing machine to main drain was completely broken! Every time I ran a load of laundry, or ran a bath, the water poured behind my basement wall. Donat found this because he was concerned about the water in the basement.... read full review