Family Practice of Honey Brook

Jan 2025

My parents have went to this practice since before I was born and I remember going into the office and looking at Dr. Beckers motorcycle puzzles all the time. I recently (over the past two years) have had extremely major issues with one of the front nurses. Writing this review from my boyfriend’s email because I don’t want my name to be identifiable. But this one nurse is so ignorant she called me stupid during a serious medical emergency and refused me an appointment. I have major anxiety issues and I get nervous to even call and make an appointment because I’m worried she’ll pick the phone up. Every-time I’m in the office I feel like I’m going to go into complete panic if she’s near me or takes part in my care. To be completely honest I really don’t want her involved in any of my care. I really like Dr. Becker as a doctor and haven’t seen him since my most recent and serious health issue (keep in mind it’s because the nurse denied me an appointment) and I’m going to be really upset if I have to but if I address this with Becker and things don’t change I am going to leave the practice and my family said they will to. The most recent issue drew the line but it’s always been issues with this nurse. There’s no empathy and no professionalism. If she doesn’t like her job that’s fine there’s plenty of nursing jobs elsewhere where she can be moody and ignorant for the same price. If you don’t mind an ignorant nurse who refuses appointments then this place is awesome really Dr. Becker is amazing 100/10 doctor but the staff specifically the nurses good luck. I studied nursing in college before deciding it wasn’t for me and changing my major and I don’t know where she studied because we were taught that empathy is everything.

Dec 2024

The "office manager" Terry is completely rude and ignorant. Because of her I will never go back to that practice which I have been going to for over 40 years and I willl never recommend it to anyone. If you are a current patient I suggest you find a practice were ALL the staff respects the patients.

Jan 2024

Women answering the phone was extremely rude to my 76 year old mother who was just calling to ask about an appointment and if they accepted her insurance and she said “We don’t want you as a patient anyway”. Horrible humans, go elsewhere