I have been a loyal customer to Jackson Hewitt since 2016. I always go to the Jackson Hewitt in Hazleton, PA. The address is 568 W. Broad Street, Hazleton, PA 18201. My experience this year was exceptionally terrible. The woman that prepared my taxes was kiting me through the process, and I felt anxious and rushed. She told me I would get $759 back before fees. I was agreeable with this, until I saw how much Jackson Hewitt took out. They took out over $400 in fees. Thereafter, I left a negative survey and the assistant regional manager Drew Nickler told me that those fees include a charge for also filing the earned opportunity tax credit. I then found a notice of cancellation... read full review
I have been a loyal customer to Jackson Hewitt since 2016. I always go to the Jackson Hewitt in Hazleton, PA. The address is 568 W. Broad Street, Hazleton, PA 18201. My experience this year was exceptionally terrible. The woman that prepared my taxes was kiting me through the process, and I felt anxious and rushed. She told me I would get $759 back before fees. I was agreeable with this, until I saw how much Jackson Hewitt took out. They took out over $400 in fees. Thereafter, I left a negative survey and the assistant regional manager Drew Nickler told me that those fees include a charge for also filing the earned opportunity tax credit. I then found a notice of cancellation... read full review
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