Excellent service by the technicians. Had an issue with the initial repair and they came back the same day and fixed it up. Very thankful for the knowledge and experience they brought. Thank you!
September 2024
Called for issue with AC at 2:30 pm on a Friday. Had service call at 3:30 same day. Brandon found an issue with worn through wires and made the repair to the conductors. No attempt to tell me I needed to replace things unnecessarily, he just made the repair. Good to see integrity in the field and not try to hurt the customer with extra and unnecessary charges. I have requested Brandon as my future repair guy and he will now be doing my annual service of the AC and Heat units on my property. Kowalski also installed all of my equipment a few years earlier and the equipment has been very reliable and were professionally installed. My background is in the electrical trade,... read full review
August 2024
They have excellent attention to detail...From my first interaction with Jacob for the estimate, through the quick (less than two-day) installation by Jimmy, Brandon, & Billy - everyone kept me well informed on what to expect, and they followed through with a job well done. I like that they handled everything necessary for the job, and didn't have to hire an outside contractor to do the required electrical work...They even did a bit of landscaping for me (which was unexpected). : ) The Lennox ductless system I went with is whisper quiet and is performing just as promised. I highly recommend S.J. Kowalski if you're in the market for a ductless system.
Excellent service by the technicians. Had an issue with the initial repair and they came back the same day and fixed it up. Very thankful for the knowledge and experience they brought. Thank you!
Called for issue with AC at 2:30 pm on a Friday. Had service call at 3:30 same day. Brandon found an issue with worn through wires and made the repair to the conductors. No attempt to tell me I needed to replace things unnecessarily, he just made the repair. Good to see integrity in the field and not try to hurt the customer with extra and unnecessary charges. I have requested Brandon as my future repair guy and he will now be doing my annual service of the AC and Heat units on my property. Kowalski also installed all of my equipment a few years earlier and the equipment has been very reliable and were professionally installed. My background is in the electrical trade,... read full review
They have excellent attention to detail...From my first interaction with Jacob for the estimate, through the quick (less than two-day) installation by Jimmy, Brandon, & Billy - everyone kept me well informed on what to expect, and they followed through with a job well done. I like that they handled everything necessary for the job, and didn't have to hire an outside contractor to do the required electrical work...They even did a bit of landscaping for me (which was unexpected). : ) The Lennox ductless system I went with is whisper quiet and is performing just as promised. I highly recommend S.J. Kowalski if you're in the market for a ductless system.