“Jahlil was punctual, polite, and explained everything to us. After he finished for the day we did a walk through of the work and he explained everything again for me to see what has been done.“
“Very helpful and responsive throughout the whole process of replacing our oil tank. Would highly recommend!“
“Thankful to John Luke Plumbing for fixing the faulty insulation of a client’s water heater. This was work to fix the terrible job that a property management company did in the first place. As a realtor, it was a pleasure to work with John Luke Plumbing. They were professional and easy to work with. Truly a pleasure.“
“Every single time we've called Sheehan Plumbing, they have taken care of every problem, large or small. Some of the problems have been easy fixes, and some have been puzzles, but no matter what, Sheehan has dependably done the job right, and for fair price. I truly appreciate the professionalism of everyone on the staff, and the respectful way I've heard both Brian Sr and Jr interact with their employees.“
“I had a complex project. I needed to replace a 30+ year old gas furnace, an old compressor, split the fist floor and finished basement into separate zones, and add a duct to the laundry room. I had an existing Aprilaire humidifier/dehumidifier I was keeping.
Right from the point of the estimate, Matthias came up with a detailed plan to address not just my needs, but other issues he found examining my system. The estimate fairly reflected the needed work, but it underestimates the dedication to excellence I saw throughout the installation process.
I got estimates from three different installers, and they were all in the same ball park. My decision to go with John Cipollone Inc was based on the detailed plan Matthias provided in the estimate process. The plan was unlike anything any other company offered, and made me very comfortable with the project.
Even with a detailed plan, there were all kinds of issues discovered throughout the installation. Some basement duct work was insufficiently handling flow. Return duct wasn't connected. Some duct work had to be modified or replaced. Some duct work went to nowhere and had to be removed. Condensation drainage had to be newly fabricated. New coolant lines had to be run through a finished basement. The dozens of issues that sprung up would have confounded a less skilled and clever installation team. The way Matthias and his team handled all these issues reinforced the fact that I made the right decision choosing John Cipollone Inc.
Throughout the install, Matthias and his installers focused on getting everything right. They went out of their way to identify and address any and all current and potential issues, and found solutions to solve the problems. They also addressed any concerns and requests I had. The team had just a fantastic attitude, skill, and work ethic all around.
Additional things to note:
- Zero percent financing was simple to secure, and only a small down payment was necessary to start the project.
- PECO rebates were handled by Matthias, and I received the checks without issue.
- Installers explained how the new system functions and made sure I was comfortable with the new system.
- In the weeks after the installation and throughout the months after the install Matthias periodically called and checked to make sure everything was functioning properly and I was comfortable. This is a level of customer attentiveness I have not seen before.
- The permit inspection was completed, and no issues were identified. Unsurprisingly, it was a very smooth process when everything is done perfectly.“
“Tom and his team are the best. They are personable, relatable and understand what needs to get done. I would highly recommend using TSQ Plumbing,“
“Thoughtful and efficient service without the big sales pitch. A great local family business.“
“Halligan & Sons is a very reliable company with experienced and friendly employees. Their great rates and fast service make them easy to recommend!“
“Gay and Dan were very professional cleaning out a clogged drain in the basement and giving me an estimate for the work that will follow. Adam was professional as well. He explained everything that I was going to need for the 2nd part of the job, which will begin very soon.“
““Joff” provided a very easy and comfortable experience in replacing our air conditioner. I appreciated his knowledge and his ability to listen to our situation and provide solutions that met our needs. I would recommend him and his Marvin E. Kanze to our family and friends.“