About America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses is a reputable business that provides exceptional service. The Hanover location is particularly notable for its prompt warranty replacements and helpful staff. The opticians and managers work together to assist customers in selecting frames, while the technicians are knowledgeable about the procedure. The staff is courteous, friendly, and efficient, making it a great place for contacts and eyeglasses. Customers have praised the attentive and personable service, particularly from employees like Michelle and Tammy, who have been described as amazing, thoughtful, and caring. Customers have expressed satisfaction with the quality of the products and the overall experience, with one customer even being brought to tears of joy at being able to see clearly again. The business is committed to providing top-rated customer service and ensuring customer satisfaction.
I had been to this location last year for an exam and glasses and everyone was very eager to assist and friendly professionals. My visit yesterday was very different due to the rudeness by the receptionist to myself, those on the phone, and to her co workers. I thought it was just maybe a bad day for her but I see other reviews on here are very similar regarding the receptionist. As this person is the companies’ first impression upon entering - she’s not a good fit for this job.