My water heater was leaking from the pipes. I got assign Nussbaumer Plumbing by my home warranty and my experience was pleasant. I reached out after they got assigned to set the initial appointment and it was scheduled the same week. When the plumber got here explained what was needed and what to expect cost wise. After I accepted everything through my home warranty I reached out to schedule and they were there within a few days to complete the install of the new water tank and parts.
April 2024
We’ve interacted with this service a few times in the last 3 years, all through our home warranty service. Nate has been here for 2 jobs, including our hot water tank in September. He was great to work with – however that cannot negate our recent experience, although he’s the only reason we are receiving 2 stars.
We don’t know what’s happened since the fall, but their customer service and onsite work have deteriorated to unacceptable levels. (many of their reviews support this) If our warranty service suggests them in the future, we will decline – even if it means going outside of our warranty.
Rich and Joey were awesome.They were very professional and nice. One part that they needed was not in the truck, but they said they would come back to my home when they have it and of course they would telephone before they return. They did break the door under my kitchen sink while replacing my garbage disposal, but I have no doubt that they will repair that door.Thank you Rich and Joey, you guys are superb!
My water heater was leaking from the pipes. I got assign Nussbaumer Plumbing by my home warranty and my experience was pleasant. I reached out after they got assigned to set the initial appointment and it was scheduled the same week. When the plumber got here explained what was needed and what to expect cost wise. After I accepted everything through my home warranty I reached out to schedule and they were there within a few days to complete the install of the new water tank and parts.
We’ve interacted with this service a few times in the last 3 years, all through our home warranty service. Nate has been here for 2 jobs, including our hot water tank in September. He was great to work with – however that cannot negate our recent experience, although he’s the only reason we are receiving 2 stars.
We don’t know what’s happened since the fall, but their customer service and onsite work have deteriorated to unacceptable levels. (many of their reviews support this) If our warranty service suggests them in the future, we will decline – even if it means going outside of our warranty.
Our claim (shower began... read full review
Rich and Joey were awesome.They were very professional and nice. One part that they needed was not in the truck, but they said they would come back to my home when they have it and of course they would telephone before they return. They did break the door under my kitchen sink while replacing my garbage disposal, but I have no doubt that they will repair that door.Thank you Rich and Joey, you guys are superb!