Main Line Health Urgent Care - Exton

Apr 2024

Not sure when the negative reviews were written but my rating would be 6 stars if allowed (writing this on 3/14/2024). The new MD, Dr. Tammy was one the most empathetic and professional people I have come across in recent memory (I worked in hospitals/HealthCare for 40 years). After evaluation I was rushed to Paoli Hospital and admitted. Today, 4 days later Dr. tammy called to follow up and we spoke for quite a while. Outstanding aftercare, highly recommend.

Dec 2022

Everyone was wonderful, helpful, and nice. MRI appt was easy, organized, efficient, quick and comfortable. Got the results the next day. Highly recommend! I'm wondering if some of the bad experiences on Yelp were had when there were unavoidable under-staffing issues **everywhere** because of covid, which also left the remaining employees very stressed and overworked.

Sep 2021

I was there September 10. Heart issue with chest problem and server illness. Urgent Care is just a name. I called and was informed that there was 2 people ahead of me. I live very close to the "Urgent Care" when I showed up I was told that there was 1person ahead of me and that a room was being cleaned and I would be called, I was ask to wait in my car. I waited 45 minutes. I went in and the person that checked me in was helping another person put in my information. ( I wondered why they were just putting in my information and was told a room just opened up that was cleaned). I was walked back to the room that was "cleaned " to see that the paper on the exam room table has been sat on with imprints and wrinkles. So I ask cleaned? Yes sit and someone will be in soon. Another 45 minutes later a doctor call me to go over things and came in a minute later. Now I am very ill and there 1 1/2 hours. Need X-rays, EKG and Covid test. Then wait for results. Then wait for doctor again. This all moved along, but total time was 3 hours & 2 minutes. Remember, for being the "next person". I have used them for other issues, but this was Horrible. The Doctor was great, the assistant or Nurse was great. Use your best judgment and ask How Long!