Main Line Health Urgent Care - Exton

Apr 2024

Not sure when the negative reviews were written but my rating would be 6 stars if allowed (writing this on 3/14/2024). The new MD, Dr. Tammy was one the most empathetic and professional people I have come across in recent memory (I worked in hospitals/HealthCare for 40 years). After evaluation I was rushed to Paoli Hospital and admitted. Today, 4 days later Dr. tammy called to follow up and we spoke for quite a while. Outstanding aftercare, highly recommend.

Sep 2021

I was there September 10. Heart issue with chest problem and server illness. Urgent Care is just a name. I called and was informed that there was 2 people ahead of me. I live very close to the "Urgent Care" when I showed up I was told that there was 1person ahead of me and that a room was being cleaned and I would be called, I was ask to wait in my car. I waited 45 minutes. I went in and the person that checked me in was helping another person put in my information. ( I wondered why they were just putting in my information and was told a room just opened up that was cleaned). I was walked back to the room that was "cleaned " to see that the paper on the exam room table has been sat on with imprints and wrinkles. So I ask cleaned? Yes sit and someone will be in soon. Another 45 minutes later a doctor call me to go over things and came in a minute later. Now I am very ill and there 1 1/2 hours. Need X-rays, EKG and Covid test. Then wait for results. Then wait for doctor again. This all moved along, but total time was 3 hours & 2 minutes. Remember, for being the "next person". I have used them for other issues, but this was Horrible. The Doctor was great, the assistant or Nurse was great. Use your best judgment and ask How Long!

Aug 2021

I had what I though was a terrible head cold which turned out to be a sinus infection. I went in at about 10:30 on a Sunday and checked in and was escorted to a room to wait for additional instruction. I believe this was a COVID protocol because of my symptoms. I received a phone call to go over the rest of my symptoms a d paperwork and was then seen by the doctor on call within 30 minutes of checking in. The doctor had great bedside manor and gave me a diagnosis of the sinus infection and prescribed an antibiotic. It was a great overall experience!