Damage Restoration in Erie

“BJ, Dion and Tyler did a great job. They were all very courteous and respectful of my property. I still am not quite sure how they were able to move heavy objects like my washer and dryer, but they did it. And then right before they were ready to leave, I had just got several empty boxes and I could not carry them into my new entrance way, which had steps because they had to block off my ramp into the house. But they all saved the day by bringing in the boxes as a favor for me, it took them less than 10 minutes and it would have taken me, a 74 year old woman, a good hour in this winter snow to accomplish this task. They went above their call of duty. I so appreciate that.June“

“I can’t say enough positive things about this business. Every person involved that I had contact with was not only informative and helpful, but truly cared for my family and the dire situation before us, from start to finish’The actual workers handling the situation were polite, genuinely cared for our well being, our belongings, and did everything they could do help salvage what was salvageable, and did an incredible job removing the waste, cleaning, then sanitizing, and then drying out our basement. They always had answers to our questions, were flexible about coming and going, I just couldn’t have asked for a better experience in the midst of a horrendous situation. They gave us our lives back and completed the job with flying colors. A true “Family-like” business. I wouldn’t call anyone else to handle a big job like this, nor will I ever if in need down the road. Rainbow is NUMBER ONE!!♥️“

“When I needed to have two large pieces of 1930s Art Deco inspired bedroom furniture from my grandparents' home, I found Back Porch was overwhelmed with their responsiveness, professionalism and, of course, the work! Dan sanded, repaired and finished the furniture - it is stunning. He also offered guidance on some reupholstering and more. I was beyond pleased! Highly recommend“

“Cleaned my house and car and got everything out. Stains that were there for years. Took their time and was way cheaper than anyone in erie. They had to get stains and spots that another company couldnt. Actual family owned and ran company for like 40+ years. They do a lot more than just carpets. I'm always happy with the results.“

“Gary did a great job cleaning the carpets at our newly purchased home. I would recommend his services. He's a nice guy as well!“

“ERI was an absolute pleasure to work with. The staff were friendly, respectful, and hard working. They did an outstanding job on our home. I couldn't recommend them more.“

“John was very helpful, he explained what was going on every step of the way. Got it unclogged very quickly“

“Could not be any happier. Great communication, the employees are all so kind, professional and knowledgeable. Even the owner came to our home to help in the process. The work is absolutely wonderful. I went from crying daily over the destruction from an ice dam (2 full stories) to being excited watching them fix our family’s home. I couldn’t say thank you enough to Service Master by Advance for all they’ve done for us. I’ve recommended to anyone and everyone that will listen. Thanks guys!Services: Water damage-related mold removal“