Lancaster General Health Urgent Care Ephrata

Lancaster General Health Urgent Care Ephrata is a medical facility that provides efficient and friendly care. Patients report being seen quickly, with the staff, from the receptionist to the nurse and doctor, described as helpful and knowledgeable. However, some concerns were raised about the front desk staff's approach to COVID-19 protocols, with one patient feeling pressured to wear a mask. Despite this, the medical staff were praised for their professionalism and focus on the patient's diagnosis. Overall, the facility is recommended for its quality of care, though the front desk could benefit from improved customer service and sensitivity.