Rickey is absolutely outstanding. When we faced an emergency freezer problem with our Subzero refrigerator at our rental property, Rickey responded swiftly to diagnose the issue. He found that both the fan motor and compressor were faulty. Rickey promptly replaced the fan on the spot and ordered a new compressor. The following day, the compressor was installed, and everything was back in working order. Another great aspect of working with Rickey was his excellent communication; he sent us before and after pictures of everything he did, and kept us well-informed through phone calls and texts. I highly recommend A-C and Pocono Refrigeration Services. Thank you, Rickey,... read full review
July 2024
Rick showed up at 9:40 PM last night to help me after answering my panic call yesterday evening. Our walk in freezer wasn’t cooling down enough- it would get to a certain temp and then stop cooling. With $10000 worth of meat in the freezer- we couldn’t risk waiting until the next day for someone to come out.
Rick knew exactly what the problem was, did what needed to be done and the freezer temp instantly started dropping and is now sitting at -9.
He explained why it was happening and even called today to check in and make sure everything is good still! I can’t thank him enough! Highly recommend.
June 2024
Excellent service! Time frame for the visit was within 3 hours of my call. Arrived on time, notifying me when he was 30 minutes out. Thoroughly explained the repair, had the needed part available, and was done in good time. Highly recommend.
Rickey is absolutely outstanding. When we faced an emergency freezer problem with our Subzero refrigerator at our rental property, Rickey responded swiftly to diagnose the issue. He found that both the fan motor and compressor were faulty. Rickey promptly replaced the fan on the spot and ordered a new compressor. The following day, the compressor was installed, and everything was back in working order. Another great aspect of working with Rickey was his excellent communication; he sent us before and after pictures of everything he did, and kept us well-informed through phone calls and texts. I highly recommend A-C and Pocono Refrigeration Services. Thank you, Rickey,... read full review
Rick showed up at 9:40 PM last night to help me after answering my panic call yesterday evening. Our walk in freezer wasn’t cooling down enough- it would get to a certain temp and then stop cooling. With $10000 worth of meat in the freezer- we couldn’t risk waiting until the next day for someone to come out.
Rick knew exactly what the problem was, did what needed to be done and the freezer temp instantly started dropping and is now sitting at -9.
He explained why it was happening and even called today to check in and make sure everything is good still! I can’t thank him enough! Highly recommend.
Excellent service! Time frame for the visit was within 3 hours of my call. Arrived on time, notifying me when he was 30 minutes out. Thoroughly explained the repair, had the needed part available, and was done in good time. Highly recommend.