Beware of being overcharged for an appointment. I called to schedule an appointment for my dog and was told they have an appointment open the next day and they could fit me in. When I got the bill, I was charged for an emergency appointment of $100 instead of $65 for a regular appointment. They would not change it because the appointment was given to me within 24 hours. I did not ask for an emergency appointment or to be seen in 24 hours. I just asked for an appointment.
To follow up: A technician called to ask about my dog and I told her about the overcharge situation. She took the time and effort to address the overcharge, which will be credited... read full review
July 2024
My boy Romeo is a little chihuahua with a big heart and is my heart. He was hit by a car who kept going. Crying and bloody I rushed him to William Penn Animal hospital and without delay they took him into the back and helped him. Then after getting him stable doc suggested I get an ultra sound for internal bleeding. Everything came back negative and Romeo is sleeping soundly and doing good. Thank you to everyone at the office from a fantastic doctor to the receptionist and everyone else for calming me and saving my best buddy. If you love your pet go there. Anthony C
June 2024
I have been looking for a good primary vet for about a year now for my two cats, a lot of vets in the Lehigh Valley are very over priced & only care about the money. I had an emergency situation with my one baby, & they went above & beyond even when they were out of office. He’s doing so much better, thanks to these amazing people that work here. The front desk staff are so kind, patient, & caring. The vet has great knowledge & truly cares for his patients, on top of it they are extremely affordable. I cannot stress enough how amazing my experience has been every time I’ve been in. If I could give them 10 stars I would. If you are currently looking... read full review
Beware of being overcharged for an appointment. I called to schedule an appointment for my dog and was told they have an appointment open the next day and they could fit me in. When I got the bill, I was charged for an emergency appointment of $100 instead of $65 for a regular appointment. They would not change it because the appointment was given to me within 24 hours. I did not ask for an emergency appointment or to be seen in 24 hours. I just asked for an appointment.
To follow up: A technician called to ask about my dog and I told her about the overcharge situation. She took the time and effort to address the overcharge, which will be credited... read full review
My boy Romeo is a little chihuahua with a big heart and is my heart. He was hit by a car who kept going. Crying and bloody I rushed him to William Penn Animal hospital and without delay they took him into the back and helped him. Then after getting him stable doc suggested I get an ultra sound for internal bleeding. Everything came back negative and Romeo is sleeping soundly and doing good. Thank you to everyone at the office from a fantastic doctor to the receptionist and everyone else for calming me and saving my best buddy. If you love your pet go there. Anthony C
I have been looking for a good primary vet for about a year now for my two cats, a lot of vets in the Lehigh Valley are very over priced & only care about the money. I had an emergency situation with my one baby, & they went above & beyond even when they were out of office. He’s doing so much better, thanks to these amazing people that work here. The front desk staff are so kind, patient, & caring. The vet has great knowledge & truly cares for his patients, on top of it they are extremely affordable. I cannot stress enough how amazing my experience has been every time I’ve been in. If I could give them 10 stars I would. If you are currently looking... read full review