Reviews for Deiter Bros. Heating Cooling Energy
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Hours
Monday: 8AM - 4:30PM
Tuesday: 8AM - 4:30PM
Wednesday: 8AM - 4:30PM
Thursday: 8AM - 4:30PM
Friday: 8AM - 4:30PM
Saturday: ClosedSunday: Closed
Ratings
Google: 4.1/5Deiter Bros. Heating Cooling Energy
1000 Bushkill Dr, Easton
Directions Appointment Call Website Suggest an Edit
I had a scheduled appointment from between 1pm and 3pm, which I called the same morning to follow up and confirm. I waited until 3:30pm before I called to find out the hold up or an updated ETA and was told the tech was about to head my way. I was spoken to on the phone as if I was an inconvenience, and the communication was vague at best. Had I not called, I would have been left to wait until someone showed up. The tech eventually showed up at 4:18pm, an hour and 18 after the time slot. Of course they still ask for the estimate cost but obviously didn't value my time at all. The tech was very professional, nice and helpful but customer service and communication were...read full review
Terrible, would give them 0 stars if I could. They installed an HVAC system that wasn't powerful enough to heat our house (the upstairs won't heat if the living area heating is on). 3 years later and the heat just broke. They charged to diagnose the problem (it took them two appointments to come up with a solution). Then they came and replaced a motor, charged us almost $300 for labor even though this didn't fix the problem. Now they want to replace the whole computer board, with no guarantee that this will fix it, and they still want to charge for labor. How about you get the diagnosis right (you charged me for an incorrect diagnosis!) or guarantee your work! I don't...read full review
Deiter Bros Heating Cooling Energy installed my whole house ductless HVAC system. They were efficient, considerate, neat and had a great work ethic. My house was transformed from one where I relied on AC only in some rooms to survive, to a whole home that is cool and dry and quiet and comfortable at all times. Great job guys!