“Joe is always on time or early! He’s been out to our house a few times and has done a great job each time. Call him him and he actually answers, and if he doesn’t he will call you back quickly!“
“I would like to begin by thanking Zolas for the great and excellent service provided. The technicians were professional and efficient, and I highly recommend their work. However, there was one significant issue that left me deeply dissatisfied and resulted in my 4-star rating: the lack of communication from their team was unacceptable.
While the supervisor, Anthony, and the secretary I spoke with were both respectful, the process of getting in touch with them was frustrating. I live an hour away from the installation site, and after waiting an extended period for the technician to inform me that they had completed the installation, I received no communication. It wasn't until my husband called to check on the status that we were told they would return the call, which never happened.
I have already addressed this issue with the supervisor directly, but I want to emphasize that this breakdown in communication was extremely frustrating. While the overall job was remarkable, this aspect of the service needs serious improvement.“
“I've been using AC&R since 2021, I don't think I can trust anyone else. They have done everything from service my furnace to fixing leaks in my pipes that lead out from my furnace. The techs are always friendly, respectful and knowledgeable. George is fantastic to work with too. I appreciate their heads up call if their tech is going to run late. I will continue to support their business over the years!“
“Excellent service by the technicians. Had an issue with the initial repair and they came back the same day and fixed it up. Very thankful for the knowledge and experience they brought. Thank you!“
“Mike came to our house yesterday and did a fantastic job. We had a 30 gallon hot water heater that was very old. He removed it. He recommended us getting a 50 gallon because 50 gallon is the most common size so we actually saved money by getting a bigger water heater and it was installed flawlessly. I highly recommend using, this company“
“I haven’t had any issues with deliveries for the past 2 years. The price is much better than what I was paying for prior as well.“
“Top notch service! Joe came out same day as I called and he and his crew were here 2 days later (ON A SATURDAY) to repair broken line outside home. Joe and crew were top notch. The crew got the job done better than I could have asked. Very professional. Thank you. Highly recommended!“
“I've been dealing with them for years 15+, never had any problems. They deliver quickly too.“
“Always provide great service to all our A/C needs. Never any issues. Always friendly and courteous.“
“John is the best plumber! He will work with you and be there when needed no matter what time it is. We love his services for the past 4 yrs.“
“Extremely knowledgeable professionals who helped me figure out what I needed and got me the right parts! Excellent experience and definitely recommend!“
“Ray is great. We have been using him for the last two years, we’ve had a lot of work done. Pool heater fixed a few times, a TON of copper pipes replaced after leaks/frozen pipe nightmare, water heater replaced, and a whole water softener system put in. He’s the only plumber I will use. Very honest guy and does very honest and GREAT work.“
“The guys from ET always arrive on time, are friendly, helpful, and work hard to solve our strange issues with our heating system. They’re smart about tackling issues and courteous. Thanks!Service: HVAC system maintenance“