About Paragon Stairs

Paragon Stairs offers good quality stairs with easy assembly, typically requiring at least three people. The buying process is straightforward, and shipping generally goes as promised, though it can be challenging at times. Attention to detail and excellent customer service are notable strengths, with follow-up and support provided to ensure satisfaction. Customers have praised the patience and thoroughness of sales contacts like Claudia and Vincent, who help with questions and budget needs. Some customers have found that the hardest part of assembly is straightening and attaching the handrails to the spindles, particularly when dealing with square-headed screws. While most experiences are positive, some customers may still encounter issues with product quality, such as rusted components, which could lead to additional costs to resolve. Overall, the staircase looks fantastic and is highly anticipated once installed.

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Reviews for Paragon Stairs

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Jan 2026
Great design help, delivery on schedule, happy with installed product. Did it with a couple of friends. Suggest you eliminate any Phillips head screws and move to Star or Square screws. Phillips were a pain.
Jan 2026
Quick turnaround, easy process, everything arrived as it should . Undamaged, easy to install, good customer support. I am an amputee in a wheelchair and was able to install everything but the handrail by myself in three days. Placed inside a silo, the results exceeded my expectations. Inspector was thoroughly impressed how solid it was. This summer I plan on painting over the galvanizing and should have a lifetime of use without rust issues.
Oct 2025
We have a small cabin with a loft that we used a ladder for. Scott Lyle helped with our project and everything arrived in great condition. Took 2 of us about 7-8 hrs in total to install. Worth every bit wish we made the upgrade sooner and it makes our house feel so much more practical.