Our community has used Total Turf for quite sometime. Overall they are ok at providing this service. To highlight our disappointment for the last few years let me list a few things:Poor relationship with management, not professional and certainly they struggle understanding who the customer is. They run their business based on their needs therefore promising more than they deliver.Multiple times they refused winter sidewalk service after claiming they can do whatever we need since they are so close to our community.Our community decided to make a change recently and even before notifying TT they stopped responding to any questions, then after notification they stopped...read full review
Apr 2020
Total turf really helped in an emergency. Reasonable rate that they adhered to and went above and beyond to get the job done. I had one of two cherry tree trunks fall over. Huge thing, 80-feet long. The crew came over the next morning and removed the debris. Also seeing that the remaining trunk is ready to fall theybgot a bucket truck to finish the job the same day. Clayton and Jason really know their job.
Our community has used Total Turf for quite sometime. Overall they are ok at providing this service. To highlight our disappointment for the last few years let me list a few things:Poor relationship with management, not professional and certainly they struggle understanding who the customer is. They run their business based on their needs therefore promising more than they deliver.Multiple times they refused winter sidewalk service after claiming they can do whatever we need since they are so close to our community.Our community decided to make a change recently and even before notifying TT they stopped responding to any questions, then after notification they stopped...read full review
Total turf really helped in an emergency. Reasonable rate that they adhered to and went above and beyond to get the job done. I had one of two cherry tree trunks fall over. Huge thing, 80-feet long. The crew came over the next morning and removed the debris. Also seeing that the remaining trunk is ready to fall theybgot a bucket truck to finish the job the same day. Clayton and Jason really know their job.