Reviews for Stoken Wagner Ophthalmic Associates
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 3PM
Saturday: ClosedSunday: Closed
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accepts credit cards
Ratings
Google: 3.5/5 Facebook: 4.6/5 BBB: No RatingStoken Wagner Ophthalmic Associates
338 Alexander Spring Rd, Carlisle
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I had them for couple years till recently when Dr. Wagner stopped taking my insurance. He order me to have an MRI during covid, and I was never able to have it done due to having done metal work in past. He then ordered a CT but due to covid was not doing them much . I went back and told him I never had them done and he acted like I never ordered that and I feel he just gave up on me. I was kind of glad he stopped taking my insurance so if need be can find better one closer to me.
Long wait. Horrible communication. Was told at a previous appt to stop a medication that was prescribed by their doctor. At the next appt they asked why I stopped the medication. Very bad communication. They did a great job on the cataract surgery but said "there was no magic fix" for the other eye which has a scarred cornea. They didnt bother to refer me to a cornea specialist. The dr spent about 3 minutes talking before he was gone. Abrupt and rude. Waited over an hour to see the dr.
I've been a patient here for many years and I know I am entrusting my eyesight to the best possible care. The staff is very kind, respectful, and professional and the doctors are the best. They take their time and answer all questions. They are thorough in their care and thoughtful in their responses; making sure that the patient understands what is done. I appreciate their commitment to excellence.