Made an appointment for my child. Was told that our insurance plan was accepted when making the appointment and confirmed with our Health Plan. After exam with doctor, met with another staff person to order contacts. Was told that the "retail" side doesn't accept our insurance, only the doctors do. Today I received a bill in the mail for my child's exam. Very disappointed and believe that this place is very deceptive in its business practices. I would not recommend them!
December 2020
Extremely rude receptionists at the peters branch. If you have another option I would avoid!
December 2019
This was my first appointment with Dr. Chang and I was greeted with smiling faces when I checked in. I wear contacts and my exam was quick and professional. I received great help from Mary Beth picking out a pair of glasses, and finding frames that looked good on me. I look forward to my next appointment with Dr. Chang and his awesome staff!
Made an appointment for my child. Was told that our insurance plan was accepted when making the appointment and confirmed with our Health Plan. After exam with doctor, met with another staff person to order contacts. Was told that the "retail" side doesn't accept our insurance, only the doctors do. Today I received a bill in the mail for my child's exam. Very disappointed and believe that this place is very deceptive in its business practices. I would not recommend them!
Extremely rude receptionists at the peters branch. If you have another option I would avoid!
This was my first appointment with Dr. Chang and I was greeted with smiling faces when I checked in. I wear contacts and my exam was quick and professional. I received great help from Mary Beth picking out a pair of glasses, and finding frames that looked good on me. I look forward to my next appointment with Dr. Chang and his awesome staff!