“I can't say enough good things about Arris. For one, this company really respects historical homes and has the expertise to fix all sorts of issues that a lot of modern contractors would feel lost on. I gave them a laundry list of issues I wanted addressed and they took care of each beyond my expectations. They're not a "slap on a quick fix" sort of company. The repairs to my home needed methodical, layer after layer patience, and they sent a guy out here to do the job and do it RIGHT. Even after all that, the price was extremely fair - they gave me an honest accounting of the hours and the materials, no inflation. The same work from a less honest business could have been triple the price. Will I be back? Yes, absolutely. They're the sort of company you can build a relationship with and have come back time and again because you know they'll do it right and for the right cost.“
“They did an excellent job on my roof. Very friendly staff. And are quick to respond if we believe there is a problem. In my last correspondence with him, there wasn't a problem it just looked like it from the ground. He was quick to respond to me and explained why looked that way from the ground.“
“Just had Zottola replace my lead service line via subcontracting through PWSA on the city's North Side. I am an essential worker type who had no choice but to work when they were scheduled by PWSA to service my address, but even though I wasn't home the crew did a good job, was respectful of my property, and did not steal anything despite being unattended. I was also thrilled that they found a "workaround" solution to an issue with the location of the existing water line that minimized the damage to my home.“