About Epic Heating & Cooling
Epic Heating & Cooling is a local HVAC company that has received mixed reviews from customers. While some praise the company's polite and reasonable service, as well as the affordability of their work, others have had less positive experiences. Some customers have reported issues with the company's technicians, mentioning that they sometimes appear tired or dirty after a long day of work. However, many recent reviews highlight the fast and courteous service provided by the team. Customers have noted the professionalism and knowledge of the technicians, often describing them as extremely courteous and cleanly. The owner is recognized for responding promptly to inquiries, which adds to the overall positive experience. Epic Heating & Cooling has been commended for its efficient and reliable HVAC services, including system maintenance and installations. The company is known for quick response times, and many appreciate the thorough explanations given during installation, such as how to prep for winter. Although there have been some complaints about ongoing issues and communication, the dedication of the team generally shines through, making it a highly recommended choice for heating and cooling needs.
We called on a Monday about getting a new furnace installed. Matt came out and looked over the situation the same day, sent us a quote by Tuesday morning, and his crew installed on Thursday of the same week. I couldn't believe the quick turnaround, and now the job is done. We didn't even shop around because he was the only contractor who called us back, and the price was totally reasonable. All the old equipment was removed, the mess was cleaned up, and the new furnace is ready to go when the temperature drops. I highly recommend Epic and wouldn't hesitate to call again for future needs.
Fast and courteous service. Great installers. Clean up. Once installed showed the furnace, but more importantly the A/C unit and told me how to prep for winter. Matt and his crew are one of the best to deal with.
I had 2 split units installed. Happy with the results. Reasonably priced and efficient. The job was completed in less than a day.