This office seems very unorganized.. the nurse practitioner didn’t seem very caring and a bit judgmental which made it hard to disclose information as a new patient. Front desk is ok but not the friendliest. I ended up switching back to my old doctor that’s an hour away.
August 2023
Doctors are fantastic. But all the staff was horrible. The front desk young lady kept eating sunflower seed with bare hand and working at the same time. Answer the phone and do the paper work.and Constantly eating Sunflowerseed in her mouth. ?? with bare hand. Never washing hand. oMG.And the office is dirtier than public bathroom. Whoever is the manager deserves to be fired. I cant believe their standard for medical practice. I feel so bad for doctors who has to endure those staff members. You have more chance to catch a germ from that practice than from a public place. I wish i can upload my picture I had to take a picture of the office. Used glove was on... read full review
June 2023
I have been going to Broad Axe for the past 8 years and have always had a great experience. Dr. Luetke is my PCP and she is always kind, personable, and knowledgeable. She always listens to and address any concerns about my health I may have. I saw Alena Blain, CRNP last night with some leg pain. She was friendly, caring, and knowledgeable as well and answered all the questions I had. I felt cared for confident with my care and had an amazing experience with Alena. It is great to know there are so many amazing providers at Broad Axe!
This office seems very unorganized.. the nurse practitioner didn’t seem very caring and a bit judgmental which made it hard to disclose information as a new patient. Front desk is ok but not the friendliest. I ended up switching back to my old doctor that’s an hour away.
Doctors are fantastic. But all the staff was horrible. The front desk young lady kept eating sunflower seed with bare hand and working at the same time. Answer the phone and do the paper work.and Constantly eating Sunflowerseed in her mouth. ?? with bare hand. Never washing hand. oMG.And the office is dirtier than public bathroom. Whoever is the manager deserves to be fired. I cant believe their standard for medical practice. I feel so bad for doctors who has to endure those staff members. You have more chance to catch a germ from that practice than from a public place. I wish i can upload my picture I had to take a picture of the office. Used glove was on... read full review
I have been going to Broad Axe for the past 8 years and have always had a great experience. Dr. Luetke is my PCP and she is always kind, personable, and knowledgeable. She always listens to and address any concerns about my health I may have. I saw Alena Blain, CRNP last night with some leg pain. She was friendly, caring, and knowledgeable as well and answered all the questions I had. I felt cared for confident with my care and had an amazing experience with Alena. It is great to know there are so many amazing providers at Broad Axe!