Horribly incompetent people. Called for an emergency appointment at Birdsboro office and was scheduled at the Wernersville location. Gave office our insurance plan info and was told no problem. Drove 45 minutes to office in Wernersville and was told they do not accept either of the TWO full coverage insurance plans that we already Informed them we had during the appointment scheduling. They kept us waiting another half hour and said they would see us onlyif we paid a $75 office visit fee upfront. I asked them to bill us because they initially said they took our insurance and so I did not bring a checkbook with me to the visit. They refused my wife any medical care as... read full review
August 2019
Love the eye doctors here. They were very helpful and patient teaching all of my children how to use contacts.
Horribly incompetent people. Called for an emergency appointment at Birdsboro office and was scheduled at the Wernersville location. Gave office our insurance plan info and was told no problem. Drove 45 minutes to office in Wernersville and was told they do not accept either of the TWO full coverage insurance plans that we already Informed them we had during the appointment scheduling. They kept us waiting another half hour and said they would see us onlyif we paid a $75 office visit fee upfront. I asked them to bill us because they initially said they took our insurance and so I did not bring a checkbook with me to the visit. They refused my wife any medical care as... read full review
Love the eye doctors here. They were very helpful and patient teaching all of my children how to use contacts.