I came with an impossible task and Jim did not only everything possible to fix it, he treated me with dignity and respect, and put my problems ahead of his profits by recommending possible alternatives that would work which included his competition. Eventually, I got to the best possible solution for my computer and data by listening to his advice and learned how better to avoid my computer issues next time. Would absolutely recommend anyone in the area go here to try to reclaim their data.
July 2024
Jim deserves 5/5 starts for his service. He was so polite, respectful and helpful. Even though he no longer did the service I was looking for, he referred me to someone who does and helped me get an estimate for the cost of the service. He is clearly a trustworthy individual and I won’t hesitate to reach out to him if I need help in the future. Thank you!
March 2024
If you are looking for impeccable customer service, extreme knowledge about computers, fairness and honesty, then do business with Jim! Do not support big name retail stores for computer repair/service. You'll save yourself time, money and a migraine.
I came with an impossible task and Jim did not only everything possible to fix it, he treated me with dignity and respect, and put my problems ahead of his profits by recommending possible alternatives that would work which included his competition. Eventually, I got to the best possible solution for my computer and data by listening to his advice and learned how better to avoid my computer issues next time. Would absolutely recommend anyone in the area go here to try to reclaim their data.
Jim deserves 5/5 starts for his service. He was so polite, respectful and helpful. Even though he no longer did the service I was looking for, he referred me to someone who does and helped me get an estimate for the cost of the service. He is clearly a trustworthy individual and I won’t hesitate to reach out to him if I need help in the future. Thank you!
If you are looking for impeccable customer service, extreme knowledge about computers, fairness and honesty, then do business with Jim! Do not support big name retail stores for computer repair/service. You'll save yourself time, money and a migraine.