Well I've have my car there n still nothing is getting done. I will never take my car or any of my vehicles. First, he says one price n the call you to ask for more money so you dont know how much it ganna cost. I will tell my family n friends not to go . To many mistakes done there. You call Jay to see how your car is getting worked on. He will say it's the parts to wait on n they have cars already in the shop. So you car is not ganna get back to you til you go there to check on your car. Also, you can text and call Jay nand he'll say my phone doesnt work or my favorite " I'm just one person " . Do why you have workers for???? But never... read full review
April 2024
JTS is official very Good service very knowledgeable about cars although Jay specializes in auto Body, one hell of a mechanic! Reasonable prompt courteous and caring!! I will definitely GO BACK TO JTS FOR ALL MY CARS NEEDS!!!!!
September 2022
Forced to use this service through Allstate since they were the most readily available roadside service to jump my car that died on the highway. Sat on the side of the road waiting for over 2 hours because the person, Jasmine Suarez, had no idea where we were even though she was using a GPS, I gave her an exact location, and directed her through the phone. Watched her location on the Allstate app before she canceled saying she was there and we weren't. Worst customer service ever and she was swearing on the phone and angry that she couldn't find us because she "wasn't from Allentown." If Allstate sends this company, call them quick and ask for... read full review
Well I've have my car there n still nothing is getting done. I will never take my car or any of my vehicles. First, he says one price n the call you to ask for more money so you dont know how much it ganna cost. I will tell my family n friends not to go . To many mistakes done there. You call Jay to see how your car is getting worked on. He will say it's the parts to wait on n they have cars already in the shop. So you car is not ganna get back to you til you go there to check on your car. Also, you can text and call Jay nand he'll say my phone doesnt work or my favorite " I'm just one person " . Do why you have workers for???? But never... read full review
JTS is official very Good service very knowledgeable about cars although Jay specializes in auto Body, one hell of a mechanic! Reasonable prompt courteous and caring!! I will definitely GO BACK TO JTS FOR ALL MY CARS NEEDS!!!!!
Forced to use this service through Allstate since they were the most readily available roadside service to jump my car that died on the highway. Sat on the side of the road waiting for over 2 hours because the person, Jasmine Suarez, had no idea where we were even though she was using a GPS, I gave her an exact location, and directed her through the phone. Watched her location on the Allstate app before she canceled saying she was there and we weren't. Worst customer service ever and she was swearing on the phone and angry that she couldn't find us because she "wasn't from Allentown." If Allstate sends this company, call them quick and ask for... read full review