Berkheimer Tax Administrator

May 2024

Terrible. They make mistakes, bill me from two different townships and school districts for YEARS and expect me to jump through hoops every year to stop it. While they keep tacking on interest and penalties. Oh, and double the county tax too.
Then you call and get told 6 min wait time, wait another 15 min after that's up, to hear they won't fix their problem, I have to, by dealing with the townships and districts directly. WHY ARE WE EVEN USING A THIRD PARTY COPMANY THEN?!?
Operator was polite.

Feb 2024

Highly Incompetent staff. I filed a 2017 return by mail verifying I have zero tax liability. They responded with an acknowledgment letter. This year I received a letter asking me to file a 2017 return ? This is an example of when privatizing goes wrong. I'm lucky I am an Enrolled Agent.

May 2023

Extremely unhelpful. I don't understand why there are even people answering phone calls if their only goal is to just hang up the phone as soon as they can.Called multiple times. Failed to reach them due to a long wait couple times. When I was finally connected twice, I think it was Connie both times, she tried so hard to just hang up the phone, sounded annoyed with even first question, kept responding to go to the website and didn't even allow few seconds to process my next question by trying to get me off from the phone.