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Reviews for Hand and Stone Massage and Facial Spa
Add your commentHand and Stone Massage and Facial Spa
67 E City Ave, Bala Cynwyd
Directions Call Website Suggest an Edit
67 E City Ave, Bala Cynwyd
Directions Call Website Suggest an Edit67 E City Ave, Bala Cynwyd, PA19004
(610) 816-0346
I love this place so much. The staff is so professional and knowledgeable. They help me with all my body aches and pains. I actually became a member so they can keep me in shape.Thank you so much!
Update : I DIDNT CANCEL I called at 10am when y’all opened to reschedule my 12 pm appointment that I would’ve still came to if I knew she was going to cancel instead of reschedule it. Since I updated my review they did refund me for half of my massage so ig that helps somewhat. Original review: I booked a massage for my birthday on my birthday and they canceled it and charged my card in full then also tried to charge me to book another appointment… ruined my birthday morning and didn’t even say happy birthday or apologize so I paid for a massage I didn’t receive all because the receptionist lied and said I could reschedule for a later time but decided to cancel... read full review
I get massages at different Hand and Stones but today wasn't as good as usual. First of all, the sheets were very rough/pilly. I get that they wash them a lot but normally they feel nicer or at least replaced more often. Second, the massuse used a different technique than I'm use to. It was still relaxing in total but just not as good as usual. She kept the blanket up for a large portion of the massage and just went over the blanket. She also covered my head and wrapped my hair. I'm not sure if it was a towel or sheet, but I've never had that happen before. Eventually she pulled it down and used lotion but it was just really odd.
I'm... read full review