The area manager just happened to be in the store when I booked! Here name is Victoria and she was amazing as was the branch manager--Telisha. Victoria happened to find out that I had had a previous not-so-great experience at your king of prussia location. She went out of her way to make me feel special and HEARD. She also gave me a small add on which was a nice treat as a way of saying thank you and sorry you didn't have a great experience last time. These things are not SMALL at all, but rather what keeps a company like your's in business. As a business woman myself, I like to call this "not tripping over dollars to pick up nickels"... read full review
July 2024
The area manager just happened to be in the store when I booked! Here name is Victoria and she was amazing as was the branch manager--Telisha. Victoria happened to find out that I had had a previous not-so-great experience at your king of prussia location. She went out of her way to make me feel special and HEARD. She also gave me a small add on which was a nice treat as a way of saying thank you and sorry you didn't have a great experience last time. These things are not SMALL at all, but rather what keeps a company like your's in business. As a business woman myself, I like to call this "not tripping over dollars to pick up nickels" On top of it... read full review
May 2024
I was very surprised at the reviews because I had a really positive experience. I made a last minute appointment the night before going in and went in early in the morning. There is a lot of parking since all there is lots of stores in suburban square. I got there earlier than my appointment so I waited a little bit, but they took in time for my appointment. My stylist introduced herself and walked me through the whole process. My hair turned out so shiny and healthy! I will 100% be a returning customer. For $59 for a blowout that's not that bad!
The area manager just happened to be in the store when I booked! Here name is Victoria and she was amazing as was the branch manager--Telisha.
Victoria happened to find out that I had had a previous not-so-great experience at your king of prussia location. She went out of her way to make me feel special and HEARD. She also gave me a small add on which was a nice treat as a way of saying thank you and sorry you didn't have a great experience last time. These things are not SMALL at all, but rather what keeps a company like your's in business. As a business woman myself, I like to call this "not tripping over dollars to pick up nickels"... read full review
The area manager just happened to be in the store when I booked! Here name is Victoria and she was amazing as was the branch manager--Telisha. Victoria happened to find out that I had had a previous not-so-great experience at your king of prussia location. She went out of her way to make me feel special and HEARD. She also gave me a small add on which was a nice treat as a way of saying thank you and sorry you didn't have a great experience last time. These things are not SMALL at all, but rather what keeps a company like your's in business. As a business woman myself, I like to call this "not tripping over dollars to pick up nickels" On top of it... read full review
I was very surprised at the reviews because I had a really positive experience. I made a last minute appointment the night before going in and went in early in the morning. There is a lot of parking since all there is lots of stores in suburban square. I got there earlier than my appointment so I waited a little bit, but they took in time for my appointment. My stylist introduced herself and walked me through the whole process. My hair turned out so shiny and healthy! I will 100% be a returning customer. For $59 for a blowout that's not that bad!