The receptionist with black hair is rude, inconsiderate, and blatantly lies. Needed a paper filled out for my insurance, and her exact response was an exasperated "do we have to do this every month?" Needed another form filled out, and she told my wife she hadn't been seen in over a year and a half so she couldn't have it filled out for that reason. Bold faced lie, my wife was seen there in April. Also, don't bother trying to call in. You'll be put on hold forever waiting.
I'll give them two stars because the doctors there are mostly good.
January 2023
My son and I have been coming here for over a year now. The staff has always been nice and we never had to wait long. The female doctor is awesome! She fully explains everything to you in a professional, caring, down to earth way!! The nurses are great too. Im glad I chose Altoona Family Physicians.
October 2022
went for a visit wed have severe vertigo, dr was to call in med for it , she called the wrong pharmacy. so no med wed. called thur they said they corrected it and would call it in , sent someone to pick it up, .....never called it in. called again they said they would call it in ;;;;;never did . called again fri morning they said they would call it in. called pharmacy at 1.30 pm ...never called it in...called again and just got leave a message ..so i did. how long do they think some one can suffer with this severe vertigo with no med.? bet they would not like being this dizzy and nauseated all the time...this place is a joke....plus rite aid you have to let them know... read full review
The receptionist with black hair is rude, inconsiderate, and blatantly lies. Needed a paper filled out for my insurance, and her exact response was an exasperated "do we have to do this every month?" Needed another form filled out, and she told my wife she hadn't been seen in over a year and a half so she couldn't have it filled out for that reason. Bold faced lie, my wife was seen there in April. Also, don't bother trying to call in. You'll be put on hold forever waiting.
I'll give them two stars because the doctors there are mostly good.
My son and I have been coming here for over a year now. The staff has always been nice and we never had to wait long. The female doctor is awesome! She fully explains everything to you in a professional, caring, down to earth way!! The nurses are great too. Im glad I chose Altoona Family Physicians.
went for a visit wed have severe vertigo, dr was to call in med for it , she called the wrong pharmacy. so no med wed. called thur they said they corrected it and would call it in , sent someone to pick it up, .....never called it in. called again they said they would call it in ;;;;;never did . called again fri morning they said they would call it in. called pharmacy at 1.30 pm ...never called it in...called again and just got leave a message ..so i did. how long do they think some one can suffer with this severe vertigo with no med.? bet they would not like being this dizzy and nauseated all the time...this place is a joke....plus rite aid you have to let them know... read full review